Operations Manager

See yourself in our team
Our Business Banking (BB) team serves over 10,000 clients in the medium to large business segment across Australia. We are a team that serves clients with complex financial needs. You will be part of a team who have a diverse mix of experience, collaborate well and hold our clients at the centre of everything we do.
We are committed to building a brighter future for our clients, delivering insights and creative solutions, and driving sustainable business growth.

• Are you looking for a change of pace?
• We value your ongoing professional development
• Together we can support business growth for our clients

Do the work that matters!
As Operations Manager, you will provide support to a team of Business Bankers and Leaders to enable the day to day development and retention of profitable relationships with Commercial Banking clients.
You will play a key role in building our brand by engaging our clients in events, supporting our team through effective on-boarding and other people initiatives. You will be responsible for compliance with all operational business requirements and assist in efficiently managing costs.
More specifically,
You will assist leaders with on boarding new staff, such as ordering equipment and ensuring they have access to systems and monitor training completion. You will also engage in Event Management and organising customer functions. You will liaise with Commercial Banking Bankers, Analysts and Leaders and assist with strategically implementing business continuity.
You will assist management with Planning, developing, organising , implementing & directing the organisations administrative function & performance of business operational tasks such as expense management, Business Case Motor Vehicle management & stay in sync with all operational business requirements.
This is a great opportunity to passionately deliver extraordinary customer service in all internal/external dealings (including all analysis activities) and analyse and provide valuable reports to management and assistance to all team members with general reporting.
This is a key role in ensuring compliance with regulatory requirements and the Group’s Occupational Health and Safety policies, all other internal Group policies and procedures, and any relevant external legislative requirements.
What are we looking for:

• We’re a high performing team so we’re looking for similar capabilities. You have a natural flair in fostering and developing relationships with a variety of stakeholders and you are all about promoting our philosophy to teamwork.
• Your success will come from your ability to be extremely organised, structured, and outcome focussed.
• You are nimble and resilient and no stranger to using the full suite of Microsoft products.
• You are well versed in our reporting systems and processes and your communication ability is second to none!
• Your tertiary qualifications in business or a related discipline are helpful but not essential.

This is an outstanding opportunity to build and progress your career in Commercial Banking so if you think you have some or all of what it takes – we would love to hear from you!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 13/03/2024