Operations Manager And Director Of Nursing

HammondCare is an independent Christian charity that exists to improve the quality of life for people in need. We specialise in aged and dementia care, palliative care, rehabilitation, mental health services for older people, and other related health and aged care services. HammondCare seeks to embed evidence-based best practices in its services and we provide these services through home care, sub-acute hospitals and residential aged care.

Bringing these health, hospital and aged care services together, HammondCare has been able to develop innovative, flexible care models designed to serve people with complex health or aged care needs, regardless of their circumstances. HammondCare works to provide its staff with support, career development opportunities, education, responsibility and recognition, work/life balance, and satisfying roles.

The role of the Operations Manager and Director of Nursing (NM Grade 6) works within the Mission and Mission in Action of HammondCare to ensure operational performance of the sub-acute services within the area of responsibility and accountability. This role works with the General Manager, HammondCare Health to plan the delivery of care services and is accountable for ensuring that all aspects of operations achieve expected outcomes in accordance with the organisation's Future Directions. This role is also responsible for driving the strategic direction of Nursing services and fostering the professional development of Nursing staff, and is specifically responsible for HammondCare Health and hospital services in the Braeside Hospital.

The breadth of this role requires a strong level of business acumen, people leadership skills and the ability to delegate responsibilities to others. This role allocates resources and makes a wide range of decisions that appropriately balance patient, client, staff and organisational outcomes.

As a senior executive within HammondCare Health (HCH), this role is expected to provide a strong behavioural role model for others and to ensure the delivery of HammondCares services in line with its Mission, Purpose and Values.

• Establish overall direction and priorities, coordinating the efficient management of staff and volunteers within areas of responsibility in accordance with the Mission, Motivation and Mission in Action of HammondCare.
• Ensure the performance of staff and volunteers is provided at the highest standards of care to improve the quality of life of patients.
• Support the General Manager and provide leadership to all staff
• Support clinical leadership and business development of Palliative Care Services, Rehabilitation Services, and Older People's Mental Health (OPMH).
• Develop, review, update and implement effective policies in relation to the provision of services;
• Manage the hospitals efficiently implementing process improvements and change when needed.
• Provide leadership and coaching for direct reports and develop them.
• Proactively consider ways to develop services.
• Provide operational management of senior Nursing, Allied Health and Medical teams, casual pool and agency nurses, administration staff, Catering and domestic services.
• Maintain accreditation and funding sources to ensure the future viability of HammondCare Health
• Initiate, lead and manage functions or projects as delegated or approved by the General Manager with a particular focus on establishing our differentiated services in line with Future Directions.
• Participate in Executive on call roster approximately 1 week in every 5.

• Tertiary qualifications in Management and demonstrated experience and competencies in Healthcare Management.
• Related tertiary qualifications or experience in Health specialties.
• Registered Nurse List A with current Registration under the NSW Nurses Registration Board.
• Capacity to provide high-level leadership in a changing environment.
• High-level competencies in leading the Nursing and Patient Care Services preferably within Palliative or Rehabilitation or Older Peoples Mental Health or Aged Care environments.
• Demonstrated management competence in Leadership, Strategic Planning, Organisation Management, Human Resources, External Relations, stakeholder engagement and Service Provision.
• Comprehensive knowledge of the Health and Aged Care Sectors including funding and policy protocols, accreditation and industrial legislation.
• Experience in coordinating a flexible, multi-skilled team environment with advanced interpersonal, communications and customer service skills.
• Experience managing a team of skilled professionals and in operating effectively in a multi-site environment.
• A current driver's licence and safe driving record. Willingness to travel between HammondCares sites and services.
• Strong administrative and computer skills and the ability to work independently and as part of a team.

HammondCare is a NSW Health-affiliated organisation, all NSW Health transferrable entitlements will be recognised.

For any specific queries please contact Felicity Burns at ******@hammond.com.au

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We thrive on creating an equal employment environment where everyone from any background can be themselves.

All short-listed applicants for these positions will be asked to consent to a criminal record check, immunisation staff screening & vaccination compliance checks.