Operations Manager - Car Rental

IntroductionThis is a rare opportunity for a full-time Operations Manager to advance their career and develop their leadership skills by becoming a General Manager within 2 years.About the clientThis privately owned Rockingham-based vehicle rental company, established in 2005 is looking for an innovative leader to revolutionise its business by implementing processes and procedures across its 6 locations in WA, resulting in significant growth.About the roleYou will learn about all aspects of the company by shadowing the existing Owner to grow into the General Manager position, where you will lead, motivate and inspire a team of professionals. You will develop a clear understanding of how the company works, identify opportunities for improvement and determine how the company can leverage other market positions to improve its position.As a resourceful, tenacious, commercially savvy leader, you will have a passion for ensuring customers have a first-class service that enables continued profitability. Within your remit, you will drive positive change, implement social media strategies and be innovative in identifying processes and procedures that are game changers for the business.Understanding that your people are the key to success, you will motivate, inspire, and coach the team to be the best versions of themselves.To be successful you will have: Ideally a tertiary qualification in business, finance, economics or equivalent An understanding of commercials, with the ability to interpret and understand financial information (e.g. budgets, P&L) and an aptitude for learning about all aspects of the business Responsibility for the sales cycle and ongoing business development Excellent organisational and problem-solving skills Strong stakeholder management skills, with the ability to develop, grow and maintain business relationships with new and existing prospects. Experience of growing social media presence with live chat, LinkedIn, Instagram etc A positive ‘can do’ attitude Knowledge of using point-of-sale software and implementing this into the business An analytical mind with experience in analysing reports and working with the team to action follow-up tasks Strong conflict management experience A flexible approach to working hours as some Saturday morning work may be required Excellent verbal and written communication skills Full and current drivers licenceWhat’s in it for you? A generous salary and bonus potential Career growth potential Working for a company that cares about its employees A once-in-a-lifetime opportunity to build upon a successful business Please note: ***To be considered for this position you must have current work rights in Australia (i.e. Australian citizenship, permanent residency or eligible working visa) and be prepared to undertake a national police background check.***If this opportunity sounds like something for you, please click 'APPLY' and attach a copy of your resume. For more information email Debbie Cooper at dcooper@11recruitment.com.auKEY WORDSRegional Operations Manager, Duty Manager, Car Rental Supervisor, Area Manager, Regional Manager, Branch Manager, Operations Manager, Car Hire Manager, Team Leader, General Manager, Assistant General Manager, Deputy Manager. An email confirmation will be sent to you on receipt of your application; it is not necessary to call our office to verify receipt. We handle all applications according to our Privacy Policy - www.11recruitment.com.au/privacy.html