Operations Team Manager

Operations Team Manager
GeelongPort is seeking an experienced and hands on Operations Team Manager. The successful candidate should be able to ‘think outside the square’ to provide a safe, high quality and effective customer service to GeelongPort customers.
About Us
At GeelongPort we invest in our people to create a culture of collaboration and high performance. We encourage our people to challenge themselves and the business and strive to exceed expectations.
With over 100 years of maritime history and experience behind us, GeelongPort is a critical enabler for the Victorian economy supporting more than 1,800 jobs and contributing to the economic and social fabric of the Geelong region.
As Victoria’s premier bulk port, GeelongPort manages 12 million tonnes of cargo and $7 billion of trade annually with over 600 vessel visits per year. Shipping activity is linked to key agricultural trades that underpin food production, construction inputs to support Victoria’s building industry and 50 per cent of the state’s fuel needs.
Based at Corio Quay in North Geelong, we value partnering with our customers and community to deliver a safe and sustainable port that drives growth and prosperity for Geelong and the regions we connect to.
GeelongPort provides employees with essential support through all stages of life, by offering:
16 weeks paid primary, and 4 weeks paid secondary parental leave.
Multiple initiatives in place to promote career development and further your career opportunities.
GeelongPort is proudly a WORK180 endorsed Employer for all women.
The Opportunity
Reporting to the GM Operations you will be responsible for the leadership and performance of the Operations Team. The Operations team is responsible in the Service Delivery to all GeelongPort Customers.
Key duties and responsibilities will include:
Effectively lead, manage and develop our teams to achieve individual and organisational goals.
Resource Planning and Coordination.
Ensure work allocation meets customer service delivery requirements.
Champion Heath, Safety, Environment and Quality outcomes by aligning day to day behaviours with the effective implementation of improvement programs.
Consistently deliver services that meet the expectations of our customers.
Support the delivery of GeelongPort’s financial objectives including the management of revenue and operating expenses.
Identify and make recommendations to improve safety, efficiency, performance and culture as they relate to both resource planning and general operations matters.
About You
You will be a highly regarded professional and with proven leadership experience in service driven environment with at least 5 years’ experience in the manufacturing, mining, utilities or similar environment.
You will have exceptional communication skills and must be able to lead, guide and influence teams and actions taken which achieve financial sustainability and the highest standards of work for GeelongPort.
Other key skills and experience include:
Leading and management of successful teams.
Demonstrated experience in delivery of customer service.
Strong business acumen along with highly developed organisational and analytical skills and a proven ability to multitask, prioritise and meet deadlines.
Organisational change management.
Growth mindset.
Strong interpersonal, communication and presentation skills.
Ability to develop relationships, trust and rapport with a range of stakeholders at all levels.
If you don't match the experience above 100%, or are unsure if this is right for you, that’s ok! We would still love for you to apply.
Diversity & Inclusion
We are committed to building a workforce that represents the diverse society in which we live and work. We recognise the increasing importance of flexible work arrangements and family friendly work practices to enable and maintain a diverse, adaptive and high performing workforce.
GeelongPort is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander people, women, people with disability, LGBTIQA+ and people from culturally diverse backgrounds.
We provide a dynamic, growth focused environment where we support you to embrace new possibilities and you can build your career.
Closing Date
Applications close on 10 April 2024.
Next Steps
Are you ready to be part of our future?
To apply, please click on the 'Apply' button below and follow the prompts.