AddressCustomer Service - Call Centre
- Horsley Park location | $34 per hour Super
- Flexible to cover shifts between 8am - 6pm, Monday to Friday
- Temp to Perm opportunities | No access to public transport
This is a great opportunity to join a highly reputable brand, No. 1 in their Industry Globally and a team that is highly regarded for their ability to deliver a high-end service. You will be positioned within one of the key teams servicing medical and pharmaceutical clients processing customer orders.
About you
Ideally, you will have a background in Customer Service within a call centre environment or within Transport and Logistics and are available to work across 3 shifts rotating across 8am-4pm, 9am-5pm and 10am-6pm.
This is a high volume fast paced role that will require accuracy and an eye for detail.
About the role
Reporting to the Customer Service Supervisor, you will be responsible for the following:
- Answering incoming calls, providing excellent Customer Service
- Making outbound calls to follow up on deliveries
- Responding to urgent order requests via phone and email
- Keying a high volume of orders
- Checking stock availability with operations
- Resolving customer complaints
The benefits on offer
- Join a global organisation with a stellar reputation
- Ongoing, stable work environment
- Onsite parking
- Monthly lunches
- A vibrant working environment
- Training and mentoring and possible cross-training in other departments
Applications will be reviewed for this role and only suitable applicants will be contacted. Please apply by submitting your resume (in Word format) via the “Apply Now” tab to be considered for the role. We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/member/createjobalert.aspx
