Owners Corporation Manager (STRATA)

Do you like working a job where no two days are the same? Do you enjoy operations and diving into several different areas during your daily work? If so, grab your favourite drink, sit back, and read on!

Body Corporate Strata Group (https://www.bodycorporatestrata.com.au) is currently seeking a friendly, focused, and detail oriented full-time Owners Corporation Manager to join our growing team. Our employees have the flexibility to work remotely within the Melbourne/Victoria areas, or, if you prefer, you can work from one of our branch locations located in the inner and outer suburbs.

 About Our Company

Body Corporate Strata Group has over 20 years' combined experience as a professional owner's corporation services and strata communities services firm in Victoria. We are a locally-owned and family-managed business that stands by our reputation in strata management as we continue to grow. Our values of Integrity, Teamwork, Achievement, Innovation, and Care are threaded through all that we do. We are an innovative company investing in technology, processes and people which allows our staff to provide exceptional levels of service. We know that our long-lasting stability and success would not be possible without the foundation of our talented, dedicated, and highly-valued employees. That is where you come in.

 About Your Role

As an Owners Corporation Manager, reporting to the Team Leader, you will work to manage a portfolio of Owners Corporations by liaising, advising, and working with Owners Corporation members and committees. Your strong work ethic will be essential as you work to ensure properties are managed efficiently and effectively while also working to build genuine business relationships with various stakeholders that are based on trust and mutual success. Your ability to multi-task will come in handy as you balance various priorities related to Strata management such as assisting with finances, handling insurance, coordinating administrative items and meetings, and overseeing maintenance functions. In the end, your goal is to assist with running the Owners Corporations by managing an extensive property portfolio while providing high levels of customer service.

Job Responsibilities

• Manage expansive property portfolio while ensuring effective management and operations of properties
• Build effective long-lasting business relationships with key stakeholders and colleagues
• Oversee insurance-related matters to include claims, renewals, and Owner's queries
• Manage correspondence with Owners, contractors, and other third parties
• Answer day-to-day telephone and e-mail inquires
• Create and propose budgets each financial year
• Coordinate and arrange maintenance-related tasks 
• Issue key notices as needed for the properties
• Advise Owners on matters of Body Corporate law and procedure
• Manage disputes that may arise while working on a sound resolution
• Run and attend Committee meetings while also taking meeting minutes as needed

      What We Offer:

We deeply value the commitment of those who choose to work with us. Here are some ways we say thanks!

• Generous compensation package
• Ability to work-remotely 100% of the time if you choose. Work from the comfort of your own home or wherever you do your best work.
• Paid time off plan to include Birthday RDO and Monthly RDO to allow for work/life balance
• Supportive management that provides the tools and resources needed to succeed
• Mentoring and coaching provided to ensure you are set up for success
• Enjoyable company culture! Have fun at quarterly offsite team-building events.                                                                                                                                                                                                                              Your Qualifications: 
   
• One year experience working in customer service (preferred)
• Experience working in property management or real-estate (preferred)
• Strong work ethic
• Excellent computer skills
• Genuine interest and passion for property management
• Ability to build effective business relationships with stakeholders at all levels of an organization
• Excellent problem-solving skills with sound judgement
• Have a strong determination to succeed
• Willingness to visit properties on an as needed basis 

It is Body Corporate Strata Groups policy not to accept speculative CV's from agencies, unless the role has been released directly to the agency. Should we require any assistance filling this role we will contact agencies directly