AddressPart-Time Medical Secretary
- 16 hours per week – amazing culture – opportunities to upskill
- Women’s health centre (Multi-disciplinary) – near public transport
- Brand new modern state-of-the-art rooms – commencement ASAP
Do you want to make a difference in our patients’ lives, ensuring their patient journey is seamless? Have you an interest in women’s health? If yes, then this is the job for you!
About us
Our practice is newly established, we have an energetic, empathetic, warm and caring culture particularly embracing women’s health and love to display this to our patients. We are a one-stop-shop (multi-disciplinary hub) for Women’s Health concerns, so variety is an everyday occurrence. Our Surgeons are simply lovely (this is not an overstatement). Don’t let this role pass you by.
Our staff often mention how much they love coming to work as we are a dynamic female practice, that is family-focused.
About you
We are seeking a Part Time Medical Receptionist/Secretary with excellent organisation and administrative skills to become part of our team. You pride yourself on your flexible and warm manner.
This position would suit someone who can support and add value to our new practice, with a can-do attitude, with their customer service skills only coming second to their attention to detail skills. You would be our genuine “Director of First Impressions” making our patient’s day, where you can utilise your amazing administration skills to really make a difference to those in need.
Duties and responsibilities
As our Medical Receptionist/Secretary, you will be responsible for facilitating the flow of patients into and out of the medical practice (particularly meet and greet and theatre bookings, billings and quoting). You will be the first point of contact and a key representative of our practice.
Your responsibilities will include, but are not limited to:
- Providing platinum service to patients on the phone and in person
- Managing theatre bookings, quoting and billing (experience in this would be viewed favourably, although training can be provided)
- Xestro Medical Software (experience viewed favourably)
- Having previous medical secretarial experience including managing consulting sessions
- General office administration
- Assisting to create a great culture in the practice.
- Using your creativity and experience to create/streamline more efficient medical processes and procedures.
Our team works very closely together and supports one another. You will be working in a fast-paced environment, but one with a supporting and respectful culture. Come be part of this amazing team!
Successful candidates for this role will require:
- Exceptional customer service with empathy and attention to detail (this cannot be overstated).
- An extremely friendly, professional, dignified and kind manner to all people with whom you deal with assisting them in their challenging clinical issues.
- Excellent communication skills, both verbal and written and great organisation skills.
- Motivation to assist in growing and improving our practice – we want to hear your suggestions.
- Ability to be able to cover leave for other staff (with notice).
- Experience in demonstrating initiative and have strong organisational skills and attention to detail.
- Speciality private practice experience viewed favourably.
- Have a capacity and energy to perform well in a busy environment, must be a skilled multi-tasker and a fantastic problem solver. A willingness to upskill.
As this is a culturally diverse practice, we would embrace candidates who can speak languages in addition to English but this is not mandatory.
Days and hours
- Friday 8:00 am till 5:30 pm and as other hours as rostered
- Possible 3rd day in future
What you will get in return:
You will work within a very supportive and caring work environment with our Surgeons, team and patients. You will be paid an above award salary with permanent employment benefits, upskilling opportunities including training and be able to forge a career in a successful medical practice. If this sounds like a role that interests you, please submit your resume and cover letter, quoting the reference number: 986.
The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.
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