Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
About the opportunity:
Joining a team of three and reporting to the Customer Relationship Manager, the role of Parts Sales Representative at Komatsu Underground Mining is not for the faint hearted. You’re an integral part of our customer’s experience, liaising with service technicians, engineers, account managers and other key stakeholders to ensure we deliver on our promises.
A key component of this role will be to maximise investment in customer visits and deliver value to our customers’ business. You’ll gather and report key information to contribute to a proactive team approach to sales growth.
Additionally, this role is responsible for proactively identifying opportunities, conducting professional and effective meetings with customers, and selling appropriate solutions from the full range of Komatsu products and services. Please note this role will require site-based work and travel.
About you:
You’re a relationship builder, driven to deliver the highest possible level of customer service whilst driving service sales growth, and further strengthening customer relationships across the Hunter Valley & regional NSW.
You’re a self-starter with a strategic mindset, a solution orientated salesperson with excellent people and problem-solving abilities.
You thrive on the challenges of keeping customers happy, increasing sales, and be a true hunter & gatherer of opportunities for the business.
In return you’ll be joining a team with strong leadership and an enviable culture. You can expect a fantastic career opportunity, as well as generous salary, annual bonus, vehicle and a multitude of employee benefits.
Skills & Experience:
- Prior experience selling parts or services within mining, construction, or industrial industries.
- Demonstrated high level problem-solving skills
- Knowledge & experience in identifying sales opportunities by listening to the needs of the customer and linking the available product offerings to match those needs.
- A high level of drive, persistence, and sales resilience.
- Great time management skills enabling you to cover a large territory and customer base.
- Working knowledge of Microsoft Office Suites and exposure to SAP desirable
- Ability to build and maintain professional relationships with internal and external parties.
- Strong understanding of our Komatsu Soft Rock Underground Fleet of equipment will be advantageous.
- Ability to create reports to show customer relationships and sales related activity.
Komatsu Benefits:
- 12 weeks paid primary career parental leave
- Discounts on Apple, Dell, Lenovo and Microsoft products
- Recognition and awards, opportunity to complete recognised Cert III courses, Diploma’s in Leadership & Management, and an Educational Support Program
- Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role
- Discounted corporate rates with HCF and a comprehensive Employee Assistance Program with total wellbeing solution provider Hunterlink
- Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
- Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Komatsu offers a zero-harm culture in the workplace, competitive remuneration package, interesting and diverse experience with opportunities to grow professionally in a progressive learning environment.