People Central Advisor

Build your career and Australia’s future

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

We have an exciting opportunity at nbn, as People Central Advisor reporting to Team Leader- People Central.

The purpose of the People Central Advisor role is to provide up-to-date advice, support, and guidance to all nbn employees across a broad range of HR matters in line with nbn’s policies and processes. In their role, the individual serves as the primary contact for employees via phone support and case management, providing information on P&C policies and procedures. They also coach employees on how to self-serve through Workday or the Hub. As a subject matter expert, they handle complex questions, update instructions, and ensure prompt updates to the HRIS (Workday). They work closely with various P&C stakeholders and continuously provide suggestions for improvements, trends, and insights based on the queries received.

The key accountabilities for the role include and are not limited to:

• Case management
• Employee life cycle activities
• Continuous improvement
• HRIS audits & governance
• Health, safety and environment

A bit about you

The role requires a candidate with proven experience in Human Resources. The candidate will have a strong understanding of employee lifecycle and Fair Work legislation and possess excellent customer service and problem-solving skills with high attention to detail. They should be adept at delivering customer-centric solutions, driving continuous improvement, and using HRIS (Workday).

Excellent verbal and written communication skills are required for effective interaction and influence across all stakeholder levels, along with the ability to work independently and as part of a team. Additionally, they should have strong planning and organising skills, with the ability to prioritise competing tasks and deliver against Service Level Agreements.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. We’ve created Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please recommend us at the time of application (via ***********@nbnco.com.au) and we will adjust to meet your needs.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note this position is permanent and the applications close midnight Wednesday, the 26th of June 2024.