Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and innovation, and are supported to bring incredible ideas to life. We believe in making a positive difference by bringing on the future of shopping to our customers through the power of fashion, sports, home and beauty.Join our dynamic People & Culture team as seasoned People & Culture Business Partner Manager, reporting to the Regional P&C Director. As a P&C Business Partner Manager, you will be instrumental in aligning the P&C Strategy, business objectives with employees and management in designated areas to support the success of our brand. This role involves serving as a strategic advisor to leaders across the business on human resources-related issues, acting as an employee champion and change agent, and proactively assessing and anticipating HR-related needs. Your strategic and hands-on approach will help deliver value-add services to leaders and employees that reflects the business objectives.About the role
- Provide strategic direction to senior leaders and implement best practice P&C initiatives.
- Support leaders in implementing strategies that boost employee engagement and productivity.
- Lead, coach, and develop a team of two P&C Business Partners, fostering a supportive and high-performing environment.
- Lead the execution of employee engagement surveys, analyse results, and implement changes to enhance the employee experience.
- Oversee the P&C Business Partners in the rollout of engagement initiatives and ensure alignment with overall business goals.
- Act as a mediator and advisor in employee relations, resolving conflicts effectively.
- Provide coaching to managers on handling employee relations issues and ensure consistent application of company policies.
- Mentor and oversee the P&C Business Partners in handling day-to-day employee relations and complex cases.
- Identify training needs in collaboration with the Organisational Development team.
- Develop and implement training programs to enhance employee skills and professional growth.
- Monitor and analyse HR metrics to identify trends and provide data-driven insights.
- Work closely with the People Experience team to deliver effective HR services.
- Provide leadership in crisis management and complex HR issues.
- Proven experience as a Senior HR Business Partner or HR Manager, with a minimum of 5 years in a leadership position within HR.
- Strong understanding and experience with Australian employment law, awards, and agreements.
- Strong ability to build effective relationships with people at all levels of the organisation.
- Outstanding communication skills, both verbal and written.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Proven ability to work independently as well as part of a collaborative team.
- Demonstrable experience with HR metrics and data-driven decision-making.
- Excellent active listening, negotiation, and presentation skills.
- Thorough understanding of HR best practices, employment laws, and regulations.
- Strong leadership skills with a proactive, results-oriented approach.
- Passion for building and optimising HR processes.
- Ability to manage and motivate a small team.
- Experience in culture and engagement, organisational design and leadership and capability development.
- Ability to influence, and coach leaders and have experience developing and leading organisational change initiatives.
- Be adaptable and comfortable with ambiguity.
- Be a creative problem-solver. You are curious about people and organisational issues that help you drive creative solutions.
- The learning collective. Get your knowledge fixed with our learning days, hackathons and access to online learning tools.
- Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales.
- Wellbeing. Access to our discounted gym memberships and wellbeing programs.
- People first. Access to our Employee Assistance Program for you and your family.
- Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.
- Furry friend. We are a dog friendly office for anyone who wants to bring their fur baby to work.
- Required