Address
Form of workOur participants, Our people, Our purpose
Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian. *Please note - Affirmative Measures provisions are also open for these positions. The affirmative measure positions are to improve employment opportunities for people with a disability and Aboriginal and/or Torres Strait Islander people in the Australian Public Service. They are open only to people with a disability or Aboriginal and/or Torres Strait Islander people.
A new role awaits
The Complex Support Needs (CSN) Pathway aims to provide specialised support for people with disability who experience personal and situational factors that are beyond the scope of the typical NDIS Pathway. The CSN Pathway has dedicated planning teams and a network of skilled planners with experience working with specific complex support cohorts such as justice, psychosocial and/or with allied health experience.
Where you can add value
You will work with a reasonable degree of autonomy with a focus on providing detailed technical, professional, policy, operational support and advice in relation to complex problems.Not every day will be the same and being adaptable is the key to success. Your primary focus of this role include:
Supporting Complex Support Needs participants and their families to achieve their goals and aspirations.
Engaging with Participants and their families to review NDIS Plans and support them with a case monitoring function.
Supporting vulnerable participants linking in with Government & Community service systems.
Analyse data, review information and assess risk to support participant outcomes.
Regularly assess work priorities and respond to participant critical needs and changes in their life.
Develop relationships and engage with multiple internal & external stakeholders to support positive participant outcomes
Managing a caseload of participants aligned with the CSN case management model.
Enough about us, let’s talk about you
This position will have a considerable level of public contact in relation to complex, difficult or sensitive issues.To join our team, you will have:
A positive contemporary attitude to people with disability, a high level of disability awareness and an understanding of the impact this may have for individuals.
Allied Health experience (highly desirable).
Outstanding communication and interpersonal skills to develop and maintain networks.
Experience working with Government mainstream services.
The ability to be flexible and adapt to a fast-paced environment.
Be able to work autonomously as part of a high performing Team.
Your NDIA Experience
We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while were based far and wide across the country, we make sure nobody feels theyre out on their own.
You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
Access to higher superannuation and above market leave entitlements
Competitive remuneration and working conditions that support a positive work life balance
Access to ongoing professional development and learning
While these roles can be performed from Deakin, Sydney, Darwin, Brisbane, Adelaide, Hobart, Geelong, or Perth, other remote working locations may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.
Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.
Applications for this role close 11:30pm (AEDT), Thursday 22nd February 2024
If you have any questions, please contact DFP Recruitment on 1300 138 373 or email ****@dfp.com.au
With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.
NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.
RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.
The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.
