IDC provides consulting and IT services to clients globally - as partners to conceptualize and realize technology driven business transformation initiatives. With a world-class infrastructure and a global network, IDC offers a wide array of solutions for a range of key verticals and horizontals; starting from the strategy consulting right through to implementing IT solutions for clients. We provide solutions for a dynamic environment where business and technology strategies converge. Our approach focuses on new ways of business combining IT innovation and adoption while also leveraging an organization's current IT assets.
The Role
You will be responsible for :
- Writing well-designed, testable and efficient code.
- Gathering and evaluating user feedback.
- Working as a part of a dynamic team to deliver winning products.
- Providing code documentation and other inputs to technical documents.
- Supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectural review.
- Troubleshooting and debugging to optimise performance.
- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.
- Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.
- Ensuring the correctness of customer data and manage any data cleansing activities.
- Continually testing and refining campaigns to gain insight and maximise usage and uptake.
- Providing support on any requests or issues pertaining to CRM.
Ideal Profile
- You possess a Degree/Diploma in Computer Science, Engineering or related field.
- You have at least 5 years experience, ideally within a CRM Manager or Software Engineer role.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of Power Platform CoE, PowerApps, Power Automate, Azure and Api
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
What's on Offer?
- Opportunity to make a positive impact
- Leadership Role
- Join a market leader within IT Infrastructure / Blockchain / Cloud Computing