About The Company
Riverina General Surgeons is a private practice located in Wagga Wagga. Welcome to Riverina General Surgeons. We are a team of experienced general surgeons, dedicated to providing expert and compassionate care.
We are looking for an experienced Practice Manager to lead our administration team.
Tasks & responsibilities
HR
- Recruitment and onboarding of new administration staff
- Line management of administration staff
- Scheduling and chairing practice meetings
- Rostering of administration team
- Reviewing team workload/delegation of tasks
- Performance reviews and management of administration team
Administration
- Monthly reporting on business KPI’s
- Compliance monitoring (Medicare, DVA, 3rd party payers Health Funds and Fair Work)
- Dynamic diary management and wait list management
- Development and review of policies and procedures
- Resource stocktake and ordering
- Communication and liaison with other businesses and professionals (e.g.accounting, tradespeople, cleaners etc.)
- Using Genie client management software for bookings
- Taking Eftpos payments
- Making and adjusting patient appointments
- Scheduling and Quoting patient procedures
- Printing/photocopying/scanning/faxing
- Light cleaning duties
Accounting
- Weekly reconciliation
- Invoicing contractors, 3rd party payers
- Organising fortnightly pay run
Qualifications & experience
- Previous experience in medical practice management / administration essential
- Completion of a course in Practice Management desirable
- Demonstrated experience managing a team essential
- Clear communication, negotiation skills, conflict resolution skills, responsiveness to change
- Able to convey warmth and humour whilst being appropriately assertive with both staff and patients
- Ability to work autonomously, prioritise and organise tasks effectively, excellent time management and organisational skills
- Working knowledge of health professional and support services award, knowledge of current Australian HR policies, practices and procedures
- Proficient in use of Xero accounting software
- Knowledge and experience in using windows computers, Microsoft Word and Excel, client management software Genie is essential
- Capacity to problem-solve (e.g., IT, Eftpos, Medicare, Private Health insurance etc)
- Ability to research and seek new information in appropriate channels
- Understanding of the necessity of confidentiality
Please provide a cover letter and CV detailing your previous experience and suitability to the role.
Only applications submitted with a cover letter will be considered.
For enquiries, please contact Tyler on 69217088
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- No experience required for this role
- Working rights required for this role
- Expected start date for role: 04 March 2024