Principal Technical Lead - Product

Principal Technical Lead - Product
Permanent/ Ongoing role with NSW Telco
Salary - $139,787 -$161,663

Flexible location - role can be based in Sydney / Bathurst / Gosford

Hybrid working options available and all flexible working arrangements considered.

An exciting ongoing opportunity has arisen for a Technical Lead to join the NSW Telco Authority, a rapidly growing part of Digital.NSW within the Department of Customer Service.

The successful candidate will be a highly experienced individual and play a key role in providing technical and strategic leadership within the product team.

You will be joining a friendly, fast-paced, dynamic, and diverse team who is passionate about keeping people and places safe.

We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds, and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.

The role sits Product Team, within the Digital and Technology business unit of NSW Telco Authority.

Opportunities this impactful don't come around often. Don't let this one pass you by!

In this role you will:
The NSW Telco Authority is looking for a Technical Lead - Product to lead and manage the development of the technology solutions, standards, compliance, and mapping of the business to systems/technical requirements to ensure they are in line with enterprise architectural plans and business unit's strategy.

Key Accountabilities will include:

• Provide strategic advice for future investment in ICT products to support business objectives.
• Develop ICT architectures and standards for the organisation that support the implementation of the ICT strategy.
• Translate business practices and processes into architectures to enable delivery of appropriate solutions
• Develop and manage implementation of ICT technology road maps aligned with the ICT and business strategy to ensure fit for purpose solutions.
• Undertake research, horizon scanning and analysis to identify future ICT trends, and assess applicability to support business objectives.

To be successful in this role you will need

• Your experience in strategic end-to-end delivery as a Technical Lead within a product development team empowers you to drive successful product outcomes by balancing technical excellence with business goals.
• With experience in Technical Leadership, you'll be responsible for resolving complex technical issues, developing your team's capabilities, ensuring projects' overall architecture consistency and scalability, identifying key technical risks, implementing mitigations, and delivering high-quality technical solutions to clients.
• As an expert thought leader and innovator, your responsibilities encompass several critical aspects: you keep up to date with the latest connectivity breakthroughs, keep the team at the forefront of research and development and effectively communicate across stakeholder groups.
• With experience in solution delivery, you'll seamlessly blend cutting-edge deep learning technologies with traditional simulations to create impactful solutions. This dynamic mix of technical implementation and conceptual thinking ensures that you remain at the forefront of innovation.

Success in this role requires a blend of technical expertise, communication skills, strategic and innovative thinking!

What we need from you:

An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

For enquiries regarding this position, please contact Daniel Wright - Daniel. *******@customerservice.nsw.go.au.

For enquiries relating to recruitment please contact **********@customerservice.nsw.gov.au

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go toNSW Telco Authority

Salary Grade11/12, with the base salary for this role starting at $139,787 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Neha Bajaj via **********@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 7th March 2024, Thursday (9:59 am)

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via **********@customerservice.nsw.gov.au or 02 9494 8***.

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