About the role
Please note that we have a strong applicant, however we are open to evaluating other candidates also.
- As a Process Analyst in the Process & Automation Centre of Excellence (PACoE) you will have the opportunity to gain breadth across all facets of process governance and be a key contributor to the design and delivery of process excellence through the support of ANZ’s business process management system (Signavio).
- You will play an important role in uplifting Signavio, ensuring the system is well managed so we can effectively deliver process management and insights to the Australia Retail and Australia Commercial divisions.
- You will support the team to maintain and embed our process framework and methodologies into business practices.
What will your day look like
Co-creating and uplifting tools, frameworks and capabilities (such as process maturity strategy, standards and guides)
Work with the process governance lead and your team of expert process analysts to align our e2e business process maps within the ANZ process governance framework
Managing process governance related matters in an appropriate and timely manner, including managing escalations and representing the Process COE on relevant working groups and forums
Generating reporting capabilities to visualise and convert process models into insights.
Work with subject matter experts to understand and clearly document their processes to BPMN 2.0 standards
Think laterally to provide insights and recommendations to refine the process architecture and improve process governance.
Leverage process expertise to not simply document processes, but to also capture opportunities for improvement and work with process engineers to enable any recommendations.
Share standard practices aligned to the process governance framework, and cross skill others across the broader division.
Generate reporting to bring transparency to process management practices and work with stakeholders to improve process quality
What will you bring?
A sound understanding of Process Modelling/Mapping to BPMN 2.0 is essential
Experience with business process management systems, process architecture and practices in good process governance is essential. Experience working with Signavio is highly regarded.
Excellent communication skills, stakeholder management skills and the ability to building relationships and partnerships
Strong problem solving and analytical skills, organisation skills and ability to work on multiple priorities at once
Foundation knowledge of Value Stream mapping.
Knowledge of Lean Six Sigma and experience in process analysis is highly regarded, but not essential
Understand and generate reporting & data visualisation through tools such as Excel, PowerBI, QlikSense and Tableau (Desirable)
So, why join us?
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Job Posting End Date
16/04/2024, 11.59pm, (Melbourne Australia)