Address Closing Date: 08/03/2024
Job Type:
Contract
Location:
Sydney office
Job Category:
Product & Underwriting
Role Purpose and Summary
We are seeking a dynamic and experienced Product Manager to join our team on a 3-month contract and support our Head of Data, Portfolio and Direct Product. The successful candidate will play a pivotal role in obtaining board approval for product changes, driving a key project focused on product updates, and driving product discussions at the growth forum and product development cycle for FY25.
Job Description
Key Accountabilities
Direct Product Development and Delivery:
Lead the effort to obtain board approval and regulatory submissions for proposed product changes, including benefit fund rules, legal and risk review sign off.
Collaborate with cross-functional teams to compile comprehensive presentations and documentation for board review.
Contribute to the product development cycle for FY25, including ideation, planning, development, launch, and post-launch analysis.
Project Management/Delivery:
Drive implementation of a critical project related to product updates, ensuring timely delivery and adherence to quality standards.
Work closely with IT, Marketing, and Sales/Service teams to align project goals with overall business objectives.
Responsible for driving the project deliverables including technical requirements, internal education and product management.
Product Support & Expertise:
Support the marketing team and wider business in providing product analysis and ongoing assistance for tenders and campaign planning.
Support contributions to the internal Growth Forum.
Key Responsibilities
Project Execution – Ensure quality on time and on budget delivery of project milestones. Use your technical delivery and stakeholder management skills to ensure the milestones are achieved and requirements, actions and outcomes are promptly communicated.
Wider team support – Support the wider team with product expertise, and delivery of quality reporting and analysis.
Teamwork and Culture - Actively contribute to a positive environment and position NobleOak for ongoing success, with a high performance culture and strong leadership through acting as a cultural champion.
Writing and Reporting – Write reports and papers as required for audiences including the SLT, Board, and regulators. Provide progress updates to the Head of Data, Portfolio and Direct Product and other senior management on project delivery, reporting, control framework and other ad hoc needs.
High Quality and Accurate Communication - Communication with internal and external stakeholders, monitoring information and providing general help across the Insurance team when required.
Process Improvement – Contribute to d rive process improvement and automation in the Insurance department, including the delivery of accurate reporting across the business.
Planning and Execution – Provide input to company-wide planning and issue resolution, and help drive the execution of our NobleOak operational plan, including key business initiatives.
Quality Control - Operate as an important quality controller for the business, ensuring all product project processes are delivered in a timely manner ensuring continued high satisfaction rates.
Delivery focus – Strive to exceed all metrics and KPIs while providing excellent consistent customer service.
Desired Skills and Experience
Capabilities
Strong understanding of Life insurance industry and market, including competitors’ products in the direct life insurance market.
Good understanding of the legal and compliance environment of the Life insurance industry.
Strong implementation skills, particularly time and project management.
Strong technical product knowledge, including understanding of interaction of product terms and conditions, pricing, underwriting and claims in managing overall insurance risk.
Strong numerical skills and experience with Excel.
Good ability to interpret and analyse relevant data to diagnose: issues, trends and emerging problems
Good communication skills, both written and verbal.
Positive, team-focused, driven and engaging personality.
Experience & Qualifications
Developed experience in and knowledge of retail life insurance, ideally within the Australian market place
Exposure to product development and pricing over a number of years, ideally 10 years + of experience
Background in preparing and submitting documents to regulatory bodies; familiarity with the regulatory landscape impacting the life insurance sector.
