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SalaryProduct Owner (Growth and Engagement) – Mobile App and Digital Experience
About the business
Retail Banking Services (RBS) provides simple, convenient and affordable banking and general insurance products and services to personal and private bank customers, helping them manage their everyday banking needs, buy a home, protect their assets or invest for the future.
This role will work within the Engagement and Loyalty Crew in Customer Engagement and Digital. This Crew is accountable for developing the CBA Yello and CommBank’s engagement experiences in the Mobile App.
About the role
The Product Owner role will report to the Crew Lead and lead a product Growth and optimisation Squad. In collaboration with the experience design team, they will be required to develop a Digital Experience that best delivers products and services that will drive value for the business and for the customer. The Product Owner will have a data and customer centric mind-set, to drive conversion rate, Growth and Engagement.
Responsibilities include, but are not limited to:
- Managing the end-to-end product lifecycle, and Engagement with senior stakeholders/ business units from discovery to delivery of the product roadmap.
- Working with the business and teams to develop, prioritise and refine the product roadmap and backlog.
- Addressing impediments, driving decisions and resolving escalations.
- Identifying, articulating and managing risks and compliance across streams of work.
- Leading an agile squad in the day-to-day lifecycle activities.
- Defining, measuring, and improving success metrics for the products you manage.
- Have experience leading Mobile App agile delivery teams.
- Are strong communicators, both verbal and written, with proven experience managing multiple stakeholders (including senior LT).
- Have experience working within a mixed onshore /offshore squad would be ideal.
- Are end user and data centric.
- Have proven experience designing, developing and delivering native digital engagement experiences.
- Have proven experience building and leading large, high performing teams.
- Strategic and commercial experience desirable.
We operate in a hybrid working environment, meaning a blend between being in the office and working remotely. Please feel free to discuss your individual situation and needs with us!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 09/02/2024
