Program Leader - Community Compliance - Moranbah

Isaac Regional Council is seeking an enthusiastic team member to join our passionate and dedicated Community Education and Compliance team as a fixed term full-time Program Leader – Community Compliance based in Moranbah. The purpose of this role is to serve the community in the protection of amenity and safety within the Isaac Region through the administration of Local Laws and State legislation, through the investigation of breaches, educating customers, taking enforcement action, and ensuring quality customer service.
  
This position is required to undertake (a) frequent travel by motor vehicle for patrols of the region with accommodation provided by Council often unaccompanied and through remote and isolated areas (b) Work on a rostered basis to provide after hour services and animal care at council’s Animal Management Centre(s).
  
Your responsibilities will include (but not limited to):

• Coordinate and supervise Council’s Local Laws and Animal Management compliance team in their daily duties, including the allocation, monitoring and quality of work, compliance with legislation, to build a high performing, engaged team that is customer focused and results oriented.
• Identify and develop strategic and operational plans to meet the needs of Council and the community for the areas of responsibility.
• Monitor and develop an integrated workplace culture focusing on accountability and seamless service delivery through positive and one-on-one discussions and coaching of officers.
• Negotiate complex and sensitive matters with internal and external customers.
• Effectively and efficiently coordinate a multi-disciplinary team and provide mentoring, coaching and continuous learning on relevant compliance, enforcement and investigation matters including completion of file notes, statements, application's for court orders to enter or applications for warrants 

The right candidate will have:

• High level supervisory and team management skills, including coaching and mentoring of teams in a medium to large organisation.
• High level knowledge of the Local Government Act 2009, the Animal Management (Cats and Dogs) Act 2008; the Waste Reduction and Recycling Act 2011, the Environmental Protection Act 1994, the Transport Operations (Road Use Management) Act 1995 and Regulations, and Council's Local Laws and associated subordinate local laws undertaking investigations, entry to premises, collection of evidence, and determination of appropriate compliance or enforcement responses.
• A thorough knowledge of animal husbandry, animal control, kennel and facility operations, an understanding of animal disease transmission and prevention methods together with the ability to cope with the physical aspect of the work.
• Demonstrated ability to effectively manage case allocations, specifically the ability to be able to prioritise demands and workloads, undertake investigations including evidence collection and
• Demonstrated ability to formulate concise and accurate written correspondence, memorandums, reports, and statutory notices.
• A current “C” class Driver’s Licence.

  
For this position we offer:

• Salary $50.92 - $55.47 per hour - Stream A, Level Six (6) – Seven (7)
• Temporary Accommodation provided for the duration 
• Fixed Term Contract – Ceasing Friday 23 August 2024
• 72.5 hours over a 9-day fortnight
• RDO’s in accordance with IRC’s Certified Agreement
• 5 weeks annual leave pro-rata @ 17.5% loading
• 15 days’ personal leave per annum
• Up to 13.5% super in accordance with IRC’s Certified Agreement
• Exclusive access for you and your immediate family to our Employee Assistance Program, facilitated through Gryphon Psychology
• Discounted Corporate Health Cover through multiple providers with competitive extras and coverage benefits
• Active Social Club, and much more!

For more details on this position contact the Manager Community Education and Compliance during business hours. Nishu Ellawala: **************@isaac.qld.gov.au
  
To access a copy of the Position Description, please copy and paste the below link into your internet browser: https://www.isaac.qld.gov.au/files/assets/public/v/1/your-council/careers-with-council/64520-program-leader-community-compliance-position-description.pdf
  
To submit your application – Please click 'Apply Here' and follow the steps to submit your application. Please ensure you provide a resume and cover letter outlining your relevant experience, achievements and motivation for applying for this position. 

IRC has the right to commence the recruitment process prior to the closing date.

Applications Close: COB Sunday 28 January 2024

Isaac Regional Council is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers are encouraged to apply. Only people with the right to work in Australia may apply for this position.