AddressWe welcome fearless thinkers.
For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look beyond the immediate challenge to support people in moments that matter across their lives, and continually push for better solutions for our clients. We invest in and empower our people to stand up for what we believe in and go fearlessly forward together.
We work on real cases, achieving important and positive results in real people’s lives, which is why we are one of Australia’s most respected law firms. Maurice Blackburn, experience you can count on.
About the role
Embark on an exciting transformation journey with us as we redefine the delivery of legal services for our clients. A pivotal project within our program involves the introduction of a new, cloud-based, adaptive Case Management System. This system will underpin re-imagined client-centric legal processes.
We are seeking an experienced Program Manager to spearhead our project team, overseeing every facet of the implementation journey, from design to launch and beyond! Join us in shaping the future of legal services.
Key responsibilities:
Implementation Planning: Own a comprehensive plan, including timelines, milestones, and resource allocation.
- Manage project scope, deliverables, and identify risks, issues, and dependencies with mitigation strategies.
Team Leadership and Collaboration: - Lead a cross-functional team, fostering a collaborative and high-performing environment.
Lead Agile ways of working, providing guidance and support to team members through agile methods, tools and ceremonies
Requirements Analysis and Solution Design: Coordinate business analyst and product teams for backlog management, sprint planning. Collaborate with technical leads for non-functional requirements and solution design.
Implementation and Deployment: Oversee execution, managing scope, timeline and budget. Collaborate with technical teams on data migration, guide test management and facilitate communication among stakeholders.
Vendor Management: Establish strong relationships with platform vendors, ensuring clear communication and adherence to timelines.
Governance: Lead preparation of status reports and steerco materials. Report on risks, issues, dependencies, budget, and timeline.
You’ll be great for this role if you have –
Proven extensive experience overseeing large-scale, complex system implementation projects. Ideal fit would be experience in case management/CRM platforms.
High proficiency in Agile tools such as JIRA and Confluence.
In-depth knowledge and application of both Agile and Waterfall methodologies.
Demonstrated leadership capability and exceptional team management skills.
Robust analytical and problem-solving acumen, committed to data-driven decisions.
Outstanding communication and interpersonal skills for effective collaboration.
Extensive experience in vendor management, including negotiation, management of SLAs and meticulous contract oversight
Demonstrated strong organisational and time management skills.
Our People Commitment comes with the following benefits:
Ongoing coaching and career development opportunities delivered by our L&D team
22 Weeks Parental leave with your superannuation guaranteed and back-to-work transition policy
End of Year leave, 1 day first year, 3 days after 2 years
Comprehensive mental health framework, including wellbeing leave (up to 4 extra days per year) and a $299 reimbursement
A hybrid flex model with ergonomic reimbursements for your home set up
Salary Continuance & Life Insurance
17.5% Annual Leave Loading
… just to name a few. *T's & C's apply
Our shared values represent what we stand for and guide how we act, with Courage; Compassion; Collaboration; Fairness and Tenacity.
We offer you a safe, supportive and collaborative environment, backed by inclusive leaders and progressive people policies, where you can be your authentic self and thrive. Here we are committed to creating a diverse and inclusive culture, enriched by differences in ethnicity, gender, sexual orientation, gender identity, religion, age and family arrangements. We love that you have a life outside of work and we’re happy to support yours. Applications from First Nations People are encouraged.
Are you ready to join us on a journey to extend access to justice to more Australians, in an organisation and role in which every action you take makes a difference? Apply now.
Our Circle Back Initiative partnership means we’re committed to responding to every applicant.
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