Program Officer Government

The Company…..Our client is a well-respected and reputable government organization, they are well known across NSW. They believe in recruiting the best of the best and provide their staff with a friendly work environment with supportive management.

They are seeking an experienced Program Officer to support the day-to-day co-ordination and operation of the business unit on a 3-month contract to start ASAP based in Gladesville!

The Benefits…..

• Work for a well-known and reputable NSW Government Department!
• 3-month contract opportunity with potential to extend!
• Hybrid work from home flexibility available!

The Job…..Reporting through to a Team Leader, in this role you will be responsible for:

• Managing the administration of complex hearings, actions and performance assessments.
• Managing a caseload of clients, ensuring they are kept informed and responding to any enquiries they may have.
• Assist with coordinating processes and monitoring the progress of complaints to ensure their efficient and effective management in line with legislation and business unit policies.
• Preparation of written briefs, correspondence and other documentation required to facilitate decision making and/or to pass on information to relevant stakeholders.
• Liaising with internal stakeholders to ensure outcomes and actions are handed over the correct teams.
• Responding to enquiries from internal and external stakeholders in a timely manner.
• Assist with research, retrieval and collation of data and participate in the development and improvement of business unit procedures and process.

You…..

• Minimum 12 months experience working within a project or program setting.
• Knowledge in Healthcare, Medical Services or Legal sectors would be beneficial.
• Previous experience managing a caseload within a complex or sensitive environment would be advantageous.
• Ability to work across multiple systems simultaneously.
• Excellent stakeholder management skills.
• Ability to stay focused in a busy, fast paced environment.
• Exceptional written and verbal communication skills.

How to apply…..Our client is searching for candidates who can start ASAP! If you are interested, please apply below or send any questions to ****@sbrecruitment.com

Please note that only shortlisted candidates will be contacted.

We take the security of our candidates seriously and will never ask for your bank details during the hiring process nor will we contact you via WhatsApp or Telegram. If you receive any communication from us requesting this information, please do not respond and contact us immediately.