Program Partnerships Manager

Let's talk about who we are
The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Let's talk about diversity, equity and inclusion
We embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for open roles.

nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, please contact us at nibemployment @nib.com.au.

Let's talk about this role
This is a 4 month Fixed Term Contract as the Program Partnerships Manager.

In this role, you will be charged with delivering profitable policyholder growth via niche business programs within the International Visitors segments (such as PALM, Universities, APP and other IV programs). The focus is to deliver new business, grow the existing network and effectively manage and leverage a program portfolio of clients to deliver against profitable growth targets.

This role will actively pursue business development opportunities to grow new participants in the program portfolio and provide exceptional client relationship management services to deliver against defined MOU or contract terms. They will be immersed in the program segment to drive our partner proposition and brand as an industry specialist.

They will identify client and customer requirements and collaborate to support the continuous improvement of the defined program. In addition, they will be required to provide perspective, experience and knowledge, for the development of any ongoing and future tactics within the segment.

Let's talk about you
Your demonstrated experience in a similar role, with highly developed human relationship skills in areas of negotiation, communication and client relationship management coupled with the ability to interpret statistics and apply business principles will ensure you are well placed for success in this role.

We're looking for:

• Experience in stakeholder and client management
• Experience in building profitable business relationships
• Results oriented
• Highly developed human relationship skills in areas of negotiation, conflict resolution skills and communication
• Ability to make sound business decisions
• Focus to think laterally "outside the square" in order to identify opportunities for improvement
• Ability to travel

At nib, we recognise that some people may only apply when their education, skills and/or experiences are identical to what an employer is looking for in a candidate. We're always on the lookout for curious individuals who will add to the culture at nib Group - so if this role resonates with you, please apply!

Let's talk about working at nib
Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we're committed to creating a flexible working environment where you're free to be you.

Other benefits to support you at work (and play) include:

• Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance
• The opportunity to give back to the community through paid leave for volunteering through nib Foundation
• Support your better health - whatever that looks for you - through our nib Well Program and corporate fitness discounts
• Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits
• Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print
All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.