AddressLife changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
The primary responsibilities of this position are:
- Supports assigned clinical customer projects, Project managers and Associate Project managers, to ensure that project goals and objectives are accomplished within the prescribed time frame, budget, and in accordance with customer expectations.
- Diligently manages significant matters pertaining to assigned project activities to "Provide the industry's leading customer experience" supporting PCI Clinical Service's long term growth and success.
- Provide continuous support to Director, Senior Manager, Project Manager, Associate Project Manager and team by being the daily point contact for day-to-day internal problem solving and trouble-shooting.
- Completion of set tasks relating to project specific documentation in line with the approved project proposal as requested.
- Manages internal processes to ensure timely completion and expediting of project tasks as required.
- Works closely with internal groups including Quality, Warehouse, Production/Labelling and Project managers to ensure project milestones are achieved.
- Creates appropriate tracking tools to provide visibility for department with regard to completion of key documents linked to project management activities - ie Registers.
- Records data for project specific metrics.
- Assists in monthly invoice processing as required.
- Consults with Project Managers and PCI internal departments to work through and resolve roadblocks encountered in relation to core activities and responsibilities - to achieve project objectives.
- Accountable for assigned project tasks using appropriate project planning tools including but not limited to : Creation of minutes, Timelines, Registers and Communication plans.
- Support Project managers on improvement opportunities and strategic initiatives.
- Participate in cross functional meetings as relevant to role.
- Knowledge of and adherence to all PCI, cGMP and cGCP policies, procedures, rules and regulations as applicable to assigned clinical projects.
- Performs job duties as assigned by Manager/Supervisor.
- May act as a secondary client communication point under guidance of Project Manager or Associate project manager for project tasks assigned. Acts as back-up to the Associate Project Manager contact for internal communications and troubleshooting.
- Training and on-boarding of new employees within same role as requested.
- Knowledge of and adherence to all PCI, cGMP and cGCP policies, procedures, rules and regulations as applicable to assigned clinical projects.
- This position may require additional reasonable hours and/or weekend work.
- Performs job duties as assigned by Manager/Supervisor.
Mandatory qualifications & experience:
- Associate's Degree in a related field and/or 1-3 years related experience and/or training.
- Basic Mathematical Skills
- Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
- Minimum Professional Proficiency: Ability to speak in a way that allows one to participate effectively in various conversations. Ability to read various types of standard items addressed to general readers.
- Intermediate Reasoning: Ability to apply common sense understanding to carry out instructions that may be furnished in written, oral, or diagram form. Ability to deal with problems that involve several concrete variables in standardized situations. .
Desired qualifications & experience:
- Ability to work independently and/or as part of a team.
- Ability to display excellent time management skills.
- Ability to display a willingness to make decisions.
- Ability to adapt to changing work environments.
Behavioural competencies:
- High level of professionalism, ethics, quality of work, communication and responsiveness at all times
- Positive, 'can-do' attitude, embraces and 'lives' PCI's Vision and Values
- Analytical thinker and solution finder/problem solver
- Collaborative, team player
- Objective and robust decision maker
- Excellent interpersonal, written and verbal communication
- Self-motivated and achievement orientated
- Trusting and trustworthy
- Conscientious and diligent
- Positive, embraces and responsive to change
#LI-AK1
Join us and be part of building the bridge between life changing therapies and patients. Let's talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
