Project Support Officer - Training And Support

Advertised Vacancy Number: DOE881690

This is a fixed term, full-time position commencing ASAP up until December 2025 with possible extension.

Professional Benefits

Working for the Department of Education attracts a range of attractive professional and personal benefits including:

• 11 percent employer contributions to superannuation
• More than 20 days of other leave, including sick leave and carers’ leave

The Role and our Branch

The new Kaartdijin Solution will replace the SISClassic suite of applications currently used in 800+ schools throughout Western Australia. The Department has contracted TechnologyOne as the provider of the core finance functionalities and Compass Education as the provider of the billing, student administration and school administration functionalities for schools.

The Program values are:

• Integrity in all we do
• Open and transparent communication
• Collaborative approach – Shared goals and objectives
• Commitment and Cooperation
• Value all contributions
• Exceptional customer service

We encourage all applicants with diverse professional experiences to apply.

Reporting to the Training and Support Manager, this position will form part of the Program Management Office which supports and assists the wider Program team, as well as the Training team. 

The role requires someone who is able to demonstrate a high-level of practical experience and skills related to project administration and Support; including budget tracking, accounts processing, and tracking against project schedules.  The successful applicant will apply their knowledge of a formal project methodology (preferably PRINCE2) in supporting substantial projects, preparing and managing documents and records.

The Project Support Officer – Training and Support will assist in the development and implementation of communication plans, templates and initiatives in support of business engagement. They will be required to provide data analysis and management information in support of improved decision making and optimising resource allocation. They will be required to assist in the coordination and booking of training locations, flights, catering, communications etc.

Knowledge and experience in Microsoft Office products (Such as Teams, SharePoint, Excel, Project and Outlook), will be a key requirement of this role. Experience with Department and external systems such as JIRA, TRIM , Smartsheets or similar tools will be well regarded, but not essential.

Cultural Diversity

The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Your written application will be assessed against the following Selection Criteria:

1. Demonstrated well developed planning, coordination, monitoring and delivery skills.
4. Demonstrated knowledge and understanding of policies, issues and best practice in project planning and management and the ability to contribute to developing policies, guidelines and standards.
5. Demonstrated well developed conceptual, analytical and evaluation skills with the ability to provide advice on issues, solve problems and implement business improvements.
6. Demonstrated well developed verbal, written and interpersonal communication skills with the ability to build and maintain effective stakeholder relationships, work independently and collaboratively in a team to achieve a strong business engagement focus in the delivery of outputs.

Shortlisted applicants will have their skills and experiences in relation to the remaining selection criteria assessed in the further stages of the recruitment process. Remaining selection criteria can be found on the attached Job Description Form (JDF).

For a full outline of the role responsibilities and selection criteria, please refer to the JDF.

It is recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.

All inquiries are welcomed

Please contact Heather Retson, Principal Program Analyst by telephoning (08) 9264 89***or emailing **************@education.wa.edu.au

Application Instructions

All applications are submitted online.  Select “Apply for Job”, at either the top or bottom of this screen and follow all instructions.  It is recommended you have relevant documents completed and ready to attach with your online application. Please allow enough time to complete this process as applications must be received prior to the closing date and time.

Your application should include:

• A three (3) page statement addressing the selection criteria listed above, in context of the role and business needs of the branch
• A CV of up to five (5) pages outlining your employment history and professional learning summary relevant to this position
• The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.

After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please phone (08) 9264 4***.

If you are having difficulty submitting your online application, please phone (08) 9264 86***for assistance.

Eligibility and Training Requirements

Employees will be required to:

• provide evidence of eligibility to work in Australia for the term of the vacancy
• complete the Department’s induction program within three months of commencement
• complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment and every three years thereafter.
• complete the Department’s Aboriginal and Torres Strait Islander cultural awareness online course within 3 months of commencement
• complete any training specific to this role required by Departmental policy
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit prior to commencement of employment

The Department applies a four (4) day breach period to this selection process.

Applications must be submitted before 4.30pm (WST) on Monday, 1 April 2024.

Lodgement is system generated. Any submissions at, or after, 4:30pm will not be accepted.   

APPLICATIONS MUST BE SUBMITTED ONLINE

PROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED

This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our division for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.

• published jdf
• 00043534
• Project Support Officer
• Training and Support
• program kaartdijin
• ps l5
• apr 2023.pdf

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