Outback Caravan Park and Cabins (part of Southern Cross Motel Group) is a large park located in Tennant Creek and we are seeking experienced Park Managers for a 1 year minimum contract to manage and oversee the day to day operations of our busy park.
The Managers role will encompass the smooth running of the operation; responsible in achieving efficient and effective park operations and delivery of superior customer service and quality outcomes, maximising profitability, and enhancing the guest experience through effective management strategies and initiatives.
Tasks & Responsibilities
- Manage the daily operations within each department, including Red Shop, Reception, Bar & seasonal food and beverage, housekeeping, grounds and maintenance – providing effective leadership, guidance, and communication.
- Provide support and training to staff on our standards, policies and procedures, operational requirements, and business objectives.
- Manage the operational performance of the park through meeting and exceeding set budgetary requirements.
- Proactively seek sales and marketing opportunities
- Manage the Retail on-site shop
- Manage performance of employees, coordinate recruitment, induction, training, and development of staff.
- Manage and resolve guest concerns in a timely and appropriate manner to ensure optimum guest satisfaction.
- Monitor and report weekly and monthly upon the parks financial performance against the operational budget to achieve annual set targets.
- Ensure the park is compliant with all company guidelines, as well as all laws including WH&S, licensing, fire regulations and essential services.
Benefits
- Attractive renumeration allowing for remote location.
- Be part of a growing business.
- As a live-in position, you will be provided with an onsite 2-bedroom accommodation as part of the salary package.
- Opportunities to advance within an expanding group.
- Discounted accommodation rates at all our other motels around Australia.
Please apply with a cover letter and resume to **********@southerncrossmotelgroup.com.au