Our Mission
It is TLC’s mission TLC is committed to provide community services to people of all ages in local communities.
TLC will be Person-Centered by empowering individuals to use their gifts and talents to foster meaningful relationships and natural supports in the community.
Our Values TLC’s services are developed in a framework of values that embody four key areas:
- We value integrity. We operate ethically and with transparency.
- We value each other. We respect the rights, dignity and worth of all individuals.
- We value impact. We are intentional in what we do and work towards the achievement of meaningful outcomes.
- We value engagement. We work with others to achieve success.
ABOUT THE ROLE
The key focus of the Quality and Clinical Coordinator role will be to develop, implement, and oversee processes to maintain high-quality care and compliance with regulatory requirements while guiding the organisation to best practices.
This is a permanent full-time or part-time role. You will collaborate with the HCPs team to manage and facilitate improvements and develop key quality management strategies, initiatives, and plans to drive continuous improvement.
Furthermore, this position will see you liaising with a range of internal and external stakeholders, and your strong people and communication skills will be imperative to your success.
It is important that you are a highly organised and efficient person with the ability to listen to the needs of both management, staff, and clients.
YOUR EXPERIENCE TICKS THE FOLLOWING BOXES:
- Minimum of 2 years experience in a Quality and compliance improvement role within a health or aged care setting
- Flu vaccination
- Demonstrated experience in providing advice on complaints management and Clinical investigations
- High-level understanding of contemporary approaches to quality management in the health and/or aged care industry
- Strong relationship-building and stakeholder engagement skills, demonstrated through previous experience engaging with internal and external stakeholders.
- A detail-oriented mindset with a logical and process-driven approach to Quality and risk management.
- Expertise in the Aged Care Quality Standards
- Conduct desktop and site audits to evaluate compliance with standards. Implement audit actions and recommendations.
BENEFITS AND PERKS:
- A family-like culture!
- Competitive Salary!
- Ongoing professional development with the opportunity to upskill with a recognised qualification through TLC!
- Ongoing support from senior management!
- A meaningful job in a rapidly growing company with endless opportunities!
- Exciting career pathways!