About us
Cooinda is an award winning not for profit aged care facility, with a proud 50+ year history of providing outstanding person-centred care for older people and their families. Today, Cooinda is a major employer and a significant financial contributor to Benalla and the wider community.
About the role
We are looking for an experienced Quality and Compliance Coordinator to assist in promoting and developing a culture of continuous improvement within the organisation, with the aim of achieving high quality care and service for our residents and community clients, whilst meeting the requirements of accreditation and Aged Care Quality Standards and fulfilling organisational goals and objectives.
Duties and responsibilities:
- Monitoring, reviewing, and evaluating quality systems to identify opportunities for innovation and continuous improvement
- Ensure compliance and Aged Care Quality Standards are achieved
- Provide advice and support to staff around Aged Care Quality Standards requirements
- Establish and monitor quality procedures to meet all regulatory requirements
- Support the Senior Management team to identify and analyse data on identified indicators and areas of risk
- Manage and evaluate internal and external assessments, audits, and surveys to identify gaps or trends to implement continuous quality improvement initiatives
- Lead set meetings on Quality and Compliance matters relating to your audit and reviews each month
- Quality Indicators reporting
- Assist with organisational policies and protocols ensuring compliance within the relevant legislation
The successful applicant should have:
- Sound understanding of the Aged Care Quality Standards
- Sound knowledge of the Aged Care accreditation process
- Demonstrated knowledge of quality assurance & auditing processes
- Demonstrated effective interpersonal, written, and verbal communication skills
- An ability to analyse and think critically
- Understanding of compliance & clinical governance
- Strong ability to identify and implement areas for improvement initiatives to increase compliance levels and client satisfaction
- The ability to plan and deliver communications that are impactful and persuasive with the intended audience
- Ability to prioritise workload, meet deadlines, manage time effectively and complete activities
- Good computer and literacy skills
- Ability to work independently
Desirable:
- Current registration with AHPRA would be an advantage
- Comprehensive knowledge of the aged care sector
- Continuous improvement, gap & risk analysis experience
Applications must include:
- A covering letter
- Resume
Contact me at *************@cooinda.org.au or call (03) 5761 3*** for more information or to request a Position Description;