Quality And Practice Lead

Quality and Practice Lead

• Full-time, 2-year fixed-term contract (with opportunities to extend/additional career pathways)
• Office based in Sydney CBD, with Hybrid Working Arrangements / WFH & Office
• Offering Competitive Remuneration; SCHADS 7.1 ($110,912 base) + Super + NFP salary packaging

About the role:
Beaumont People are proud to be partnering with Legacy Club Services, a reputable not-for-profit organisation dedicated to providing support and resources to older people, people with disabilities, children, and family members of veterans. With a strong commitment to making a positive impact on the lives of veterans and their families, Legacy Club Services have been delivering outstanding community support programs and services for nearly 100 years.
The Quality and Practice Lead works closely alongside the Beneficiary Program team and is responsible for leading the Quality and Practice service delivery of beneficiary programs provided to target populations.
In this role you will:

• Provide guidance and support to leadership and frontline practitioners on organisational policies, procedures, and expectations for service delivery.
• Share knowledge and expertise in community services, including best practices, evidence-based interventions, and strategies for working with beneficiaries.
• Identify strengths, areas for improvement, and development needs of practitioners.
• Facilitate monthly peer learning and support opportunities to encourage collaboration and knowledge sharing among practitioners.
• Positively challenge processes to bring about efficiencies and improve the quality of services provided.
• Conduct regular reviews of services provided and identify areas for improvement.
• Ensure policies, procedures, and Practice guidelines comply with relevant legislation and industry standards.
• Lead and participate in quality improvement projects to enhance beneficiary outcomes and services offered.

Essential Criteria:
To succeed in the role, you will be an experienced Quality and Practice professional with a proactive and enthusiastic approach to upholding service delivery standards and driving the improvement of services across the business. You will also have:

• Bachelor's degree in a relevant field such as Allied Health, Psychology, Sociology, or social services.
• Strong experience leading and/or coaching community service practitioners.
• Strong understanding of the community services and welfare sector and how to align organisational policies and Practice frameworks with sector changes and developments
• Knowledge of quality management and service evaluation principles and Practices, along with a high-level understanding of performance management and how to effectively implement changes to policies and frameworks.
• Excellent interpersonal and written communication skills with a proven ability to engage in building relationships.
• Highly developed organisational skills, with the ability to establish priorities and meet deadlines.
• Ability to work autonomously and take initiative, as well as collaborate effectively with team members and key stakeholders.
• Experience working with volunteers and members-based organisations is highly regarded.

Other essentials:

• Working Rights in Australia
• Valid Driver’s License
• Working with Children Check
• Criminal Record Check

What’s in it for you?

• Opportunity to join a large, well-established not-for-profit organisation.
• Flexible hybrid work arrangements
• Access to not-for-profit salary benefits
• Highly accessible work location in Sydney CBD; within close proximity to public transport
• Ongoing professional development and career pathways

How to Apply
To be considered for this position please apply now with your resume. If you have any further questions, please contact Alessandro Romeo on 02 9093 4931 or at alessandro.romeo@beaumontpeople.com.au
There is no closing date for this role, please apply as soon as possible as all applications will be reviewed as they are received.
At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities.
We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.