Quality Assistant

• Full Time and Permanent
• $65,000 (negotiable)
• Flexible arrangements (reviewed within probation)
• Developmental Opportunities
• Adelaide CBD Location

The Opportunity

As part of internal movement within HenderCare we are sourcing a Quality Assistant to join our team on a permanent basis. 

The Quality Assistant is a crucial administrative role within the organisation, responsible for ensuring the high standard of quality services are delivered within HenderCare. 

The team is engaging and supportive to ensure you’re able to reach your full potential. You’ll work alongside colleagues with supportive management who are dedicated to your development and success.

Take your next step with HenderCare.

About the Role

As the Quality Assistant, you will play a vital role in maintaining and improving the overall quality management system and enhancing customer satisfaction. You will collaborate with the Governance, Risk and Compliance and other teams as required to implement quality assurance processes and identify areas for continuous improvement. 

Some key duties will include monitoring the Safety and Risk register and conducting evaluations for any notified risks with mitigation strategies. You will be required to monitor and maintain the SharePoint and incident reporting systems including answering general questions in relation to the functionality and instructing personnel on the appropriate use. 

The Quality Assistant will provide administrative support to the Governance, Risk & Compliance Manager and Quality Officer Team Leader.   

About You

We are looking for someone who possess a high level of skill and experience in administrative procedures. Exceptional customer service is an absolute requirement as is the ability to multitask and work well under pressure.

Key capabilities of this position include:

• Have experience in high-volume administration services. 
• Strong computer literacy skills.
• Proficiency in Microsoft Office Suite program and ability to learn new systems and processes
• Excellent communication and interpersonal skills.

Only applicants with the right to work in Australia will be considered. Successful candidates will be required to undergo pre-employment checks.

Get in touch for more information | *******@hendercare.com.au

Welcome to HenderCare

At HenderCare, we pride ourselves on the high-quality care and support we offer to people living with a disability, people in the acute healthcare sector, children and young people, and our older Australians. Our mission is to give our all for health and community care, with our clients at the forefront of all that we do – enhancing their lives and assisting them to achieve their goals and improve their well-being.

We recognise that our greatest contribution to enhancing the lives of our clients is the investment in talented, caring, and passionate people. We champion diversity and equality, foster a culture of respect and support, and provide growth and developmental opportunities for you to reach your full potential throughout your career.

So, why work at HenderCare?

• Competitive pay rates
• Inclusive and supportive leadership
• Continuous training and professional development opportunities
• Access to Employee Assistance Programs
• Wellbeing services and corporate discount packages
• Work-life balance and flexible arrangements.

HenderCare is an inclusive and equal-opportunity employer and is committed to maintaining a professional and safe working environment with a zero-tolerance approach to sexual abuse, bullying, discrimination, and harassment. We value Australia's diversity and seek to improve equal and equitable opportunities for all employees and prospective candidates, regardless of race, age, gender, sex, abilities, culture, language, and socio-economic background. 

We are committed to fostering a work environment that respects and pays tribute to the rich history and culture of our First Nations People. Through our combined efforts in Closing the Gap, we aim to provide valuable employment for our First Nations peoples and encourage their contribution to our workforce.

Apply today!

Are you ready to take the next step in your career and would like to apply for this exciting opportunity? You will need to:

• Update your profile and apply on SEEK only.
• Attach a current Resume/CV.
• Include a Cover Letter (2 pages max).

We are actively looking to fill this role and reserve the right to shortlist and interview applicants whilst this advertisement is open; therefore, we encourage you to submit your application as soon as possible.

Applications close on Monday, 8 April at 12:00 pm

Please do not e-mail your applications.