Address
Form of work
SalaryACTIVE REHABILITATION PHYSIOTHERAPY
www.activerehab.com.au
RECEPTIONIST / ADMINISTRATION OFFICER
We are looking for experienced receptionist/Administration Officers who are hungry to grow and strive for excellence, with a positive, proactive and energetic approach to their work, who are humble and people smart, and enthusiastic to join our team.
- Are you a team player, who enjoys working together with your colleagues to achieve group goals?
- Do you have excellent written and verbal communication skills?
- Do you have excellent organisational and time management skills?
- Are you friendly and approachable, able to build rapport with your team, patients, Physiotherapists and Doctors?
- Does your professional approach promote your skills and your team?
Then come and join our Team!
Active Rehabilitation Physiotherapy is currently recruiting for Receptionist / Administration Officers to work at our South Brisbane and Annerley practices.
We offer you:
- A well-established, highly-regarded and organised practice
- A comprehensive orientation and ongoing training program
- A well-supported team environment
- Individual mentoring
- Monday to Friday work
- 32-38 hours per week - hours may be negotiable over 4 to 5 days
- Rostered shifts between 7.45am and 6.30pm, shared coverage of clinic hours
- Flexible work environment for work / life balance
- Computerised practice with full IT support
- Quality accredited practice
ABOUT US
Active Rehabilitation Physiotherapy is a large private physiotherapy business, providing hospital-based physiotherapy, outpatient physiotherapy and telehealth video consultations. This position is responsible for providing a high level of reception and administration assistance to Active Rehabilitation, its patients, referrers, stakeholders and the Active team.
Our Head Office is situated in the Mater Medical Centre in South Brisbane and our other outpatient clinic is situated in Annerley. We provide physiotherapy services in the following hospitals: Mater Private Hospital Brisbane, Mater Centre for Neurosciences, Mater Private Hospital Springfield and Brisbane Private Hospital. Our clinics incorporate large outpatient treatment areas, fully-equipped gymnasiums and extensive treatment services.
You will join a large and friendly team of Administration Officers and Physiotherapists. Active Rehab's extensive range of patient services include the management of: musculoskeletal pain and injury, orthopaedic conditions and surgery, back and neck pain and spinal surgery, neurological conditions, vestibular/vertigo issues, headache and migraine, men's and women's health issues, children's and teen continence, cancer care and cardiorespiratory physiotherapy. Physiotherapists within the team also provide services in extended scope areas of practice, including clinics in collaboration with some of Brisbane's top Medical Specialists. Active continues to provide full-time clinical education for final year physiotherapy students, in association with the University of Queensland.
YOUR NEW POSITION
Role
This role includes both Reception and Administration tasks, including:
- Provision of high level internal and external customer service
- Management of patient appointments and accounts via the computerised practice management program
- Administration tasks as required for the efficient operation of a busy physiotherapy business
- Providing administrative support and assistance to the Leadership Team and Physiotherapists.
Remuneration
Remuneration will be commensurate with skills and experience.
Place of Work
Mater Medical Centre, 293 Vulture South Brisbane and
UQ Health Care, PACE Building, 20 Cornwall St, Annerley / Woolloongabba
See our website for maps and directions: www.activerehab.com.au
THE PERSON
Essential Skills
- Exceptional customer service
- Skilled in the following Microsoft Office Programs – Word to an advanced level, Excel to an intermediate level and Outlook to an intermediate level
- Ability to touch type – 60 wpm
- Ability to quickly learn operation of Practice Management software
- Excellent communicator who is able to build rapport with patients, team members, referrers, and hospital and medical centre personnel
- Problem-solver
- Highly organised
- Team-player, who is also able to work autonomously
- Meticulous attention to detail
- Ability to multi-task
- Ability to take initiative
- Excellent representative of Active Rehabilitation Physiotherapy
Of critical importance is the ability to be an excellent communicator and to be part of building and maintaining a cohesive, happy and productive team environment.
Desirable Skills
- Experience in a medical or allied health private practice is desirable
SUPPORT AND PROFESSIONAL DEVELOPMENT
You will be supported by a highly qualified Physiotherapy and Administration team. Training and mentoring will be provided. It is our philosophy to support and develop career pathways within the Practice, recognising individuals' strengths and interests.
Your position is available for an immediate start, with some flexibility according to your availability.
HOW TO APPLY
Applications will be open until 15th April 2024, however candidates will be considered upon receipt of their application. We reserve the right to select an appropriate candidate prior to the closing date.
Please address your application to:
Nicole Fitzgerald, Director Business Services & Quality.
Your application must include:
- A cover letter, which fully outlines your ability to perform the role as outlined in this job ad, and how you are able to fulfil the essential and desirable skills listed above.
- Your up-to-date Curriculum Vitae.
NB: Please upload your Cover Letter and Curriculum Vitae, in pdf format, via the Seek website.
Our shortlisted applicants will be invited to complete basic skills testing, including touch typing and Microsoft application skills, prior to interview. Our goal is to achieve a successful job match for you and for us. All applicants will be notified of their outcome via email, after the closing date.
We look forward to your application.
