AddressWho are we?
Building a better future for our Communities.
Argyle Housing is a community-managed, not-for-profit, housing organisation. Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need support in order to maintain independent living. As a community housing service provider we are responsive to local needs and are committed to building sustainable communities in areas of need. Housing services include tenancy management and maintenance.
We are committed to assisting our clients and their communities to achieve a better future.
We have a portfolio of over 2,700 properties and offices in Campbelltown, Bowral, Young, Yass, Goulburn, Griffith, Wagga Wagga, Queanbeyan and Canberra.
About you
We are looking for someone who can help us deliver high levels of tenant satisfaction and who can demonstrate actions that will reflect the values that Argyle Housing places on its people, teamwork, and our commitment to superior customer service.
Primary Purpose
As Reception & Admin Support your role is to support the Rent Services Team who undertake all rent data processing, information and reporting requirements associated with Argyle Housing property and clients.
This role will be responsible for:
- Carry out general administrative tasks that support the Rent services Team and organisational needs.
- Maintain and update client records and file notes
- Respond to incoming phone, email or in person queries in a timely and professional manner to ensure the most efficient and effective outcome and seek feedback regarding our service
- Work within relevant systems to manage all general administrative and clerical services, which may include filing systems, raising call logs and work orders, data entry, handling and receipt of monies, maintaining office supplies, banking and maintaining petty cash
- All other reasonable tasks as directed by manager
About the role
Full-time position, working 35 hours per week, based at our Argyle Housing Gregory Hills or Bowral Office.
Selection Criteria/Essential Skills - To ensure success in this position, you must have:
- Qualification in business administration (desirable)
- Previous experience in a similar role
- Strong interpersonal skills
- Strong organisational and time management skills
- Intermediate to advanced level of computer skills with experience in MS Office
- Ability to develop and produce high quality reports within designated time frames
- Demonstrated understanding of customer service principles
A few benefits of working at Argyle Housing
- Generous salary
- Not-for-Profit salary sacrifice options
- Free Time – One day off a month awarded to each Team Member to rest and recharge
- Staff Recognition and Reward scheme
- Staff Wellbeing scheme
- Volunteer leave
- Reconciliation Action Plan working groups
- Work/life balance
This is an excellent opportunity for those seeking a satisfying and fulfilling role within a supportive team environment, whilst making a positive contribution to the community.
To learn more about Argyle Housing, please visit our website https://argylehousing.com.au/about-us/
It is a requirement of this position that applicants who apply must have or must be willing to apply for a valid NDIS Workers Check and a Working with Children Check (NSW).
Next Steps
Send your CV, together with a cover letter addressing each of the ‘selection criteria’ to via Seek. Short-listed candidates will be contacted.
If you DO NOT address the selection criteria in your cover letter, your application will not be considered.
Applications Close 30 May 2024 or prior if right candidate is found.
Questions?
Email **@argylehousing.com.au
Argyle Housing reserves the right to close this role early if a suitable candidate is found.
We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with different abilities, and people re-entering the workforce.
