AddressAn exciting position has become available for an experienced, friendly and dynamic receptionist to assist the reception and administration functions of a Podiatry Practice team, ensuring the delivery of efficient and effective business practices. The role is multifaceted and requires someone with strong administrative / managerial skills, and a passion for the Allied Health / Medical industry. You will be required to answer telephones, respond to emails, bill and make appointments for patients. You will help oversee the day to day operations of the practice. You, along with the team will interact well with patients and industry representatives visiting the practice and will be outstanding in your deliverance of customer care. You will have exceptional communication skills and a proven ability to build strong positive relationships.
Duties and Responsibilities:
- Provide excellent service with associated with reception, administrative and billing functions, including the provision of efficient and effective services, appointment scheduling, monitoring of workflow and workloads, rostering and billing.
- Ensure the delivery of exceptional end to end customer service and continuously review the environment for improvements.
- help with ordering of stock.
- Increase business activity through marketing activities and providing a quality service.
- Liaise with Medicare and other external agencies as required.
- Help with processes, policies and procedures that are created and followed to guarantee a consistent level of service to patients, doctors and clients.
Skills and Experience
- Good level technology proficiency with intermediate MS Word, Excel, PowerPoint and Outlook skills.
- Exceptional communication and customer service skills.
- Strong planning, organisational and time management skills.
- Ability to establish and maintain effective relationships with key stakeholders of the business / practice.
- Experience not essential but would be favorable with HiCAPS, Medicare, NDIS, DVA, Third Party and Workers Compensation billing.
This is a unique opportunity for an approachable, enthusiastic and driven person. If you are seeking a position within an Allied Health or Medical environment and have a passion for the healthcare industry, apply
today!
