Address Receptionist – Permanent Full-time
Join Us and You Will:
Grow your career in a supportive, nurturing environment
Have access to flexible working practices
Enjoy working as part of our close-knit, supportive team
Play a critical role in our mission to deliver excellent customer service
The Opportunity
You will be joining our Administration team to provide a comprehensive customer focused service to all aspects of the Hospital Front Office and Consulting Rooms. Responsible for effectively performing the administrative duties within the department, you will work as part of a fast-paced team that works cooperatively, sharing roles and responsibilities to meet the needs of the customer.
Ensuring Hospital standard policies, processes and documentation are successfully implemented and consistently complied with;
Providing a high level of customer service directly to our patients attending the reception desk, directing visitors and handling all incoming communication, phone calls, emails and fax enquiries.
Assist with diary bookings, and enquiries for consultants.
Assist with administrative functions, ensuring required documentation of daily tasks for accurate handovers.
About You
To succeed in this role, you will bring a professional administrative skillset and, ideally, experience within the Health Industry. You will be a proactive professional with a tight attention to detail and the capability to effectively manage your time throughout the workday.
A positive and welcoming nature
Strong customer service skills
Demonstrated ability to work effectively as part of a high-performing team
Experience with patient management systems (meditech) will be highly regarded
Strong computer skills with a clear understanding of the MS Office suite
Any relevant administrative qualifications will be highly regarded
About the Organisation
The Adelaide Clinic is a part of the Ramsay Health Care South Australian Mental Health Services Group of hospitals and is a leading provider of psychiatric services in this State. A teaching facility of the University of Adelaide, the Clinic provides a full range of general, acute and specialised psychiatric services and community outreach services.
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual employees may not be eligible for all benefits.
Requirements
Must provide a National Police check conducted within the previous 12 months
According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
For enquiries, please contact:Moira Brooks – Support Services ManagerE: BrooksMoira@ramsayhealth.com.au
