AddressOur client, a leading plumbing company with over 20 years of experience, is seeking a Receptionist to join their team.
Their experienced, highly trained plumbers supply a wide rangeservices.
This is an opportunity for you to transition into an office role. You may have a background in retail or hospitality.
As a Receptionist, you will ensure clients receive a warm and professional greeting when they visit or call our office. You will be the first point of contact for their clients, and therefore, your excellent communication and customer service skills will be essential to the company's success.
Hours are 07:30 am - 4:30 pm, Monday to Friday.
Key Responsibilities:
- Answer and direct phone calls to the appropriate department or team member
- Greet clients and visitors in a professional and friendly manner
- Manage the company's filing and record-keeping systems
- Assist with scheduling appointments and maintaining calendars
- Handle customer inquiries and complaints with tact and diplomacy
- Maintain a clean and organized reception area
- Perform other administrative duties as required
Requirements:
- Minimum two years of experience in a receptionist or customer service role
- Strong verbal and written communication skills
- Excellent customer service skills and a friendly demeanor
- Proficiency in Microsoft Office Suite and experience with office equipment such as a photocopier, scanner, and fax machine
- Ability to work independently and as part of a team
- Attention to detail and strong organizational skills
- Ability to handle multiple tasks and prioritize effectively
- HSC or equivalent
We offer a competitive salary, ongoing training and development, a supportive work environment, and the opportunity to work with a team of experienced professionals.
If you are a customer service-oriented individual with a positive attitude and excellent communication skills, please apply today!
You must be an Australian or New Zealand citizen or hold a Permanent Resident visa.
