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Form of workThe Australian Careers Business College (ACBC) is a leading private provider of nationally recognised vocational education and training. For nearly three decades, we have been committed to empowering individuals with essential skills and knowledge to excel in their careers. As part of our ongoing growth, we are pleased to offer an exciting opportunity for a dynamic Receptionist/Administration Assistant at our Liverpool campus.
In this role, you will be a key player, providing support to Careers Advisors and the Campus Manager, and engaging closely with our students. This position is fast-paced and varied, involving efficient management of the reception area, handling student-related administration, contributing to social media marketing, and participating in sales administrative activities.
Key Responsibilities:
- Deliver exceptional customer service to students and clients.
- Handle incoming calls and messages efficiently.
- Provide administrative support to the Campus Manager, Careers Advisors, and head office staff.
- Accurately enter data into our student management system, aXcelerate.
- Perform various office administrative duties as required.
- Coordinate and execute social media marketing activities and campaigns.
- Assist in developing and coordinating our website.
- Engage in marketing activities to promote ACBC courses and programs.
Requirements:
- At least 2 years of experience in a similar administrative role.
- Proficiency in Microsoft Office applications.
- Excellent verbal and written communication skills, with a professional phone manner.
- Outstanding personal presentation and professionalism.
- Exceptional organisational skills and attention to detail.
- The ability to learn quickly and multitask effectively under tight deadlines.
Advantages (but not mandatory):
- Experience with HubSpot or other CRM tools.
- Prior administrative experience in educational or similar settings.
- Social Media experience is highly regarded.
- Familiarity with student management systems or similar databases.
- Knowledge of basic accounting or bookkeeping principles.
How to Apply:
For this exciting opportunity, please submit your application letter and resume via Seek, or email them to *******@acbc.nsw.edu.au
