AddressExciting Career Opportunity for Recent Graduates and Experienced Receptionist!
Position: Seasonal Receptionist
ocation: Laggan, Scotland
Start Date: 1st April 2024
Contract type: Seasonal (01/04/2024 - 31/10/2024)
Working days: Mon, Wed, Fri, Sat. Days off: Tue or Thurs and Sun
Line Manager: Base manager
Open for recent graduates too - Join us with Le Boat Talent Program!
Join Our Team for a Seasonal Adventure!
Are you a people person with a passion for creating unforgettable holiday experiences? We're on the lookout for a dynamic and customer-centric individual to fill our seasonal receptionist role. As the first point of contact for our valued guests, you'll play a crucial role in ensuring their journey starts and ends with a splash of excellence.
What You'll Be Doing:
- Greet and assist customers during boarding and return formalities, ensuring a positive and friendly atmosphere from the get-go.
- Navigate the waters of payment processes with ease. Manage customer payments seamlessly, ensuring a stress-free financial journey for our guests.
- Collaborate in establishing daily and weekly departure schedules using our cutting-edge Neptune reservation software. Keep the Neptune database shipshape by updating customer and cruise information daily.
- Provide expert advice on itineraries, share exciting tourist information, and distribute satisfaction questionnaires for valuable feedback.
- Contribute to the smooth operation of the reception desk and facilitate smooth communication between the quay and the reception area.
What We're Looking For:
Skills, Experience, Knowledge, Qualifications, and Training:
- Fluent in English
- Excellent communication abilities, and a pleasant telephone manner to interact effectively with our guests at our desk, over the phone and via emails too.
- Understand the unique needs of each guest and tailor your suggestions accordingly, ensuring a personalized and memorable journey. Align with our mission to provide outstanding customer service and actively contribute to achieving the objectives of the base and the company.
- Navigate through Microsoft applications (Word, Excel, Outlook) with ease, ensuring smooth administrative operations. Also good with other booking systems (Neptun).
- Join hands with your fellow crew members to create a harmonious and welcoming environment. Work together to ensure every guest feels the warmth of our hospitality.
If you're ready to embark on a journey where every day is an adventure and customer satisfaction is your compass, we invite you to be part of our crew. Apply now and help us create memorable, unique, and relaxing holiday experiences for our guests!
Why Choose Le Boat?
Le Boat, part of Travelopia, is the world's leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120,000 customers from all over the world each season. A global business working in 45 sources markets around the world with 6 sales offices (UK, Canada, Germany, France, South Africa & Australia). We have been established for over 50 years and are passionate about providing outstanding quality and service.
Advantages:
- Referral program, bonuses
- We provide training, Le boat uniform, discount on our holidays
- Career progression and future opportunities within Le boat
Who's on board? Align yourself with the market leader!
We're the No.1 provider of houseboat vacations on the beautiful rivers, lakes and canals of Europe and Canada. We have the world's largest fleet of luxury houseboats and the widest choice of fabulous boating destinations to choose from!
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