AddressWirraka Maya Health Services Aboriginal Corporation is an Aboriginal Community Controlled Health Service designed to ensure our clients' journey through the health system meets their medical, health, social and cultural needs with a vision that Aboriginal and Torres Strait Islander people in the Pilbara have the opportunity to live a health life, with access to culturally appropriate, holistic primary and allied healthcare; social and emotional wellbeing services and education.
Wirraka Maya Health Service Aboriginal Corporation is seeking a dedicated individual to join our team as a Receptionist at our South Hedland clinic. This full-time, permanent position falls under the Administration department and offers an exciting opportunity to contribute to the delivery of essential healthcare services to the community. As a Receptionist, you will be responsible for providing efficient and professional administrative support within the clinic.
**Your main tasks will include:**
- Greeting and assisting clients and visitors in a courteous and respectful manner
- Managing incoming calls and directing them to the appropriate personnel
- Coordinating appointments and managing the appointment schedule
- Handling general inquiries and providing accurate information about the clinic's services
- Maintaining patient records and ensuring confidentiality of sensitive information
- Assisting with general clerical duties such as data entry, filing, and photocopying
- Collaborating with other staff members to ensure smooth operations within the clinic
The ideal candidate will possess strong communication skills, excellent organisational abilities, and a friendly disposition. Previous experience in a similar role, particularly within a healthcare or community services setting, would be advantageous. If you are passionate about contributing to the delivery of quality healthcare services and making a positive impact on the lives of others, we encourage you to apply for this rewarding opportunity. Join us in our mission to provide culturally responsive healthcare to the Aboriginal community.
**Desired Skills and Experiences:**
- Proven experience as a receptionist or in a similar role
- Excellent organisational and multitasking abilities
- Strong communication and customer service skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to operate office equipment, such as a phone system and photocopier
- Attention to detail and accuracy in maintaining records and handling data
- Capability to work effectively in a team environment
- Understanding of confidentiality obligations and the ability to uphold them
- Knowledge of administrative and clerical procedures
- Cultural sensitivity and an understanding of working within an Aboriginal community setting is desirable
