RECOVERIES OFFICER

Slattery Auctions is proudly Australia’s largest national family-owned auction company. Since 2000, we have become an industry leading auction and valuation practice. With eight sites across Australia, we specialise in automotive, road transport, earthmoving, mining, marine, and aviation asset advisory and disposal services. Our diversity, flexibility and specialist experience have set us apart from our larger, bulk handling competitors, and clients appreciate our transparency, honesty, and integrity. 

Our results are achieved through our great team. Our mantra is ‘Leave it with Us’ as we are invested in working together to make things happen.

Our asset Recoveries Officer coordinates recovery activities for impaired consumers and commercial equipment debts on behalf of banking and finance clients. There is no direct contact with borrowers. 

This is a full-time, Monday to Friday role located in Milperra (SYD), NSW.

Key responsibilities of this role include:

• Coordinating and attending to the Recoveries workflows, including accepting matters for action from the Recoveries portal
• Identifying matters for review and action from the Recoveries portal
• Completion of bank compliance checklist prior to allocation
• Selecting geographically suitable mercantile agents and appropriately allocate the spread of recovery action by monitoring the allocation
• Engaging with mercantile agents and managing the effective actioning of files by making informed decisions to ensure positive outcomes are achieved in a timely manner
• Monitoring mercantile agent’s performance to ensure they meet SLAs
• Maintaining reporting as required for Management meetings with agents and finance clients
• Working closely with the Recoveries Team Leader and Manager to identify issues and work within the agreed escalation procedures
• Managing the remarketing of assets recovered by mercantile agents
• Administrative tasks, including invoice oversight, record keeping and actions/outcomes recording

As our successful candidate, you will have:

• Prior experience in either secured debt recovery, mercantile agent management, insolvency and/or distressed debt management
• Understanding of stages of secured debt recovery, including regulated, non-regulated contracts and relevant legislation
• Confidence and ability to maintain positive relationships with upstream and downstream partners
• Organisational skills and strong attention to the detail
• The ability to prioritise and work to deadlines
• A compassionate nature with the ability to empathise with clients and create an outstanding customer experience

We offer free onsite parking, flexible/hybrid work arrangements, fully stocked pantry with team Friday lunches, learning & mentoring support, EAP service, superannuation salary sacrifice, novated lease and much more!.

APPLY NOW!

If you think you would thrive in this role and would love an opportunity to work with us, feel invited to APPLY. Make sure to attach your current resume including all your work experience and your contact details.

For any recruitment-related questions please contact: Martina Minarova at **@slatteryauctions.com.au

Come as you are - At Slattery we are proud to be an Equal Employment Opportunity employer that values diversity relating to sex, gender, sexual orientation, culture, veteran and disability status, race, or religion. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.