AddressJob no: 493046
Work type: Full-time
Location: Melbourne CBD
Categories: Collections, Insurance
Are you skilled in navigating the intricacies of motor and property insurance? We're seeking a talented Recoveries Officer to join our dynamic team. As a Recoveries Officer, you'll play a crucial role in resolving collections files within the motor and property insurance space.
What you'll bring:
- In-depth understanding of motor and/or property insurance processes (preferred).
- Proven experience in debt collection or recoveries within the insurance industry.
- Ability to effectively negotiate and resolve disputes with insured parties.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent analytical abilities.
- Familiarity with relevant regulations and compliance standards.
- Current Australian drivers license.
In this role, you will;
- Manage inbound & outbound customer calls
- Assess liability
- Investigate, identify and establish customers financial situation
- Provide tailored payment solutions
- Action interaction file notes for every call
- Adhere to compliance frameworks
Apply today or reach out to ******@recoveriescorp.com.au for more information
What's in it for you:
Working at Recoveriescorp, you will have access to a hybrid work environment, employee discounts, income protection insurance, 24/7 EAP support, discounted health insurance + health and wellness initiatives, an annual unplugged day to support your wellbeing and cultural holiday swap to celebrate the days that mean the most to you.
To ensure your development you will have access to learning & development programs You may also have the opportunity to progress your career into support and leadership roles or other roles across the organisation that suit your desired career path.
About Recoveriescorp
Recoveriescorp has been operating in the contact centre space for over 30 years. Our mission is to help communities build financially sustainable futures through successful and socially responsible credit experiences and we're pleased to see our people live this mission everyday!
We understand that in order to achieve our mission, we must engage a workforce that represents the diverse communities and customers we support across Australia and New Zealand.
That's why we are committed to ensuring everyone is treated fairly, with respect and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQIA+ community.
Advertised: 10 May 2024 AUS Eastern Standard Time
Applications close:
