Regional Manager - Toowoomba

Details About QBCC:

• The Queensland Building and Construction Commission (QBCC) is a government body responsible for regulating the building and construction industry in the state of Queensland, Australia.

Responsibilities include:

• Actively seek out, establish, manage and maintain relationships with regional stakeholders including but not limited to: Industry associations, community groups, consumers, suppliers, local and other associated government agencies, emergency services etc. Leverage off industry relationships and advocate the QBCC along with its range products and services, and how these will best serve its customers;
• In partnership with the appropriate internal education and engagement stakeholders, assist in the development, implementation and ongoing support of an annual events strategy that will not only deliver a heightened awareness of the QBCC and its services; but also maintain valuable external relationships through industry change education and professional development programs across the State;
• Manage and oversee the operation of the regional service centre. This will include:
• Monitoring, reviewing and reporting on regional service centre performance objectives (KPI's). Reporting will generally be expressed via formalised reporting structures such as Business Plans, Month End reports and Service Delivery Statement measures (SDS), but may also take the form of ad hoc requirements as and when requested;
• Where necessary provide file briefs and senior level advice in relation to complex and/or sensitive cases, including but not limited to: licence and certifiers applications and renewals, licensee performance audits, compliance investigations, prosecutions, building disputes and home warranty insurance claim.;
• Where appropriate, lead and/or participate in regional disaster response and recovery initiatives;
• Lead by example and personally espouse QBCC's chartered corporate behaviours. Hold all QBCC staff and in particular direct reports to account for maintaining adherence to QBCC's behaviours and codes of conduct. Pursue all breaches were appropriate in accordance to staff conduct policies and procedures.
• Work closely with all regional counterparts and the Director, Regional Services to leverage the scalable regional resource model. This in turn will ensure all operational peaks and troughs can be managed centrally by the strategic reallocation of resources and /or accessing of workloads remotely.
• As a senior leader within the organisation it is expected that you will personally espouse all QBCC's chartered behaviours whilst holding all other staff and peers to account for the same.
• Professionalism;
• Integrity;
• Accountability;
• Teamwork &,
• Customer Service.

About You:

• Vision - Demonstrated ability to convey the vision for their area in a compelling way; understands and influences organisational culture; and is future-oriented in analysis, thought and action.
• Vision - Demonstrated ability to lead change by adopting a planned and comprehensive approach to implementing organisational change.
• Results - Inspires individual and team commitment in the pursuit of results
• Results - Manages internal and external relationships
• Accountability - Displays courage in the provision of advice
• Accountability - Applies business acumen

Benefits:

• Innovative, dynamic, and inclusive company culture
• Ongoing support, training, and development
• Hybrid working model available
• Reward & recognition programs available
• Individuals with Permanent Resident + Full Working Rights are both suitable

QBCC is an equal opportunity employer and welcomes applications from all qualified individuals. If you want to make a meaningful impact on this business, we encourage you to apply today!
For further information about the role please refer to the Role Description and Information for Applicants attachments.

How to apply:
Appointments in the public sector are merit-based and will be assessed by looking at what you have done previously - the knowledge, skills and experience you have built, your potential for development, and your personal qualities.
To apply for this exciting opportunity, please submit your resume and we will be in touch if you are selected for the next round of recruitment. In the meantime, please feel free to check out our website to learn more about our company and its culture.
Job Ad Reference: QLD/478377
Advertising closes: Monday 3rd of April, 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.