AddressTo perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.
Medical Reception Reliever - Moreton Bay, Logan, Ipswich, Lockyer Valley and Gold Coast surrounds.
About Us?
The Institute for Urban Indigenous Health Ltd was established by its founding members to provide a coordinated/integrated approach to the planning, development and delivery of comprehensive primary health care services for Aboriginal and Torres Strait Islander populations within the Southeast Qld Region.
The Moblink Team’s aim is to improve access to the most appropriate health services for Aboriginal and Torres Strait Islander people at the right time and in the right place with a view to reducing avoidable acute hospital admissions or readmissions and emergency department presentations; improved use of the healthcare system and to support people to take part in a healthy lifestyle.
About the Role?
As a Regional Medical Receptionist, you will work across our IUIH and Member Services clinics, you will play an important role in our service delivery. Within this role you will connect with Mob through providing quality customer service, effective and efficient administrative support and you will play an integral role in our overall patient engagement and attendance. We have multiple administration roles available. Suitable candidates applying for the Medical Receptionist role may also be considered for other administration roles.
Available positions are Fulltime (Monday – Friday, 38 hours per week), part-time and casual.
This role requires travel to all of IUIH member services
- Work in ways which are ethically, culturally and respectfully propa; fostering integrity in our conduct and actions by matching our ways with the values of IUIH and The Ways Statement.
- Uphold client confidentiality, ensuring their right to privacy with information only being shared where consents are provided.
- Adhere to practices to achieve high booking and attendance rates, including checking time requirements for each appointment, coordinating daily lists, ringing patients to confirm attendance, managing changes and follow up appointments, monitoring and managing patient flow /wait times within the day.
- Prepare for daily appointments by providing the client files and relevant materials available to clinic health professionals and visiting health professionals.
- Be able to travel between IUIH and Member services clinics spread across the Morton Bay, Logan, Brisbane, Ipswich, Lockyer Valley and Gold Coast regions.
About You?
- Current C Class Drivers Licence (QLD)
- Current Criminal History Check or willing to obtain
- Current Working with Children Card – Blue Card (Prior to commencement)
- Must have own vehicle (allowance paid), use of company vehicle may be available for full time employees
- Previous experience in an administrative role is highly desirable
- Excellent organisational and time management skills, with the ability to prioritise tasks effectively
- Proficient in using computer software such as MS Office (Word, Excel, PowerPoint) and email clients
- Exceptional verbal and written communication skills, with attention to detail
- Strong interpersonal skills, with the ability to work harmoniously within a team
- Ability to maintain confidentiality and exercise discretion when handling sensitive information
- Proactive and flexible approach to work, with a positive can-do attitude
- Ability to multitask and adapt to changing priorities in a fast-paced environment
- Punctuality and excellent attendance record
Desirable, but not mandatory
- Demonstrated experience working with Aboriginal and Torres Strait Islander people and /or communities
What Can we Offer?
At IUIH we recognize that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.
- At IUIH ‘Our Collectivity is Our Strength’.
- We are a diverse and inclusive workplace that invites applications from all people.
- Be part of Australia’s largest community controlled Aboriginal Health Service.
- Access to “Growing Our Own Opportunities” through in-house training and programs.
- Weekly Staff Wellness activities and all staff ‘Gather and Grow’ yarns and award ceremonies.
- Opportunities to attend community events such as NAIDOC, Rugby League Carnivals and more.
- A range of Salary Sacrifice options including Novated Leasing, Meal & Entertainment Cards and lots more.
Apply Now!
To apply, please submit the following:
- A cover letter outlining why you would be a great fit for this role
- An up-to-date resume including your name, contact details, employment history, relevant skills/qualifications and 2-3 professional references
Shortlisted candidates will be contacted and asked to attend an Interview via Microsoft teams.
APPLICATIONS CLOSE – Monday 27th May 2024
