About us
Brisbane ENT is a small specialist ENT practice in Spring Hill that provides high quality surgical care to both paediatric and adult patients. Having a great support team that is valued and engaged allows us to provide this high quality care. Enjoy coming to work, being challenged and being valued as part of our team.
Qualifications & experience
- Experienced as a Medical Receptionist, preferably in a specialist setting
- Computer and typing skills, especially with medical programs such as Genie, Eclipse and Xero
- Outstanding communication and customer service skills
- Time management skills
- Attention to detail
- Reliability and flexibility
- Problem solving abilities and initiative
- Collaborative team member
- Attention to detail
Tasks & responsibilities
- Meet and greet patients, checking in patients, completing patient information
- Booking patient appointments, organising diaries for our specialist surgeons, ensuring optimal allocation of appointments
- Patient billings and invoicing
- Phone calls and enquiries, including basic clinical enquiries
- Completing patient details and following up patient results
- Surgical bookings, communicating with hospitals, patients and medical supply companies to ensure that operating lists are appropriately booked, and the necessary equipment and paperwork is available
- Stocking and ordering medical supplies
- Cleaning and sterilising medical instruments
- Coordinating junior members of the team
Benefits
- Great team of clinicians and support staff, creating a friendly and dynamic environment
- Feel challenged and motivated within the work environment
- Seeking long term employment