Address- Through direct contact with Business Aircraft owners & operators, actively market, negotiate, and sell the following after-market services to meet or exceed assigned goals:
- Maintenance and modifications for the Melbourne Service Centre
- Bombardier’s Smart Services and other Program offerings.
- Spare parts – to include initial provisioning, customer stock, and ground support equipment.
- Component repair and overhaul (CR&O) services
- Promote and sell new products and service offerings as introduced by Bombardier and our Partners.
- Continuously promote and sell the value of the OEM.
- Routinely visit customers to build and maintain profitable long-term relationships with new and existing operators. Provide support for their parts, and services needs with a goal of increased market share.
- Develop tailored sales strategies to increase sales capture and win rates by:
- Profiling to understand customer operational needs.
- Consulting with customers to define service needs and present competitive, accurate and timely proposals.
- Lead commercial negotiations with customers and internal departments regarding pricing, downtime, incentives, and customer part provisioning.
- Negotiate proposals and service agreements with customers, ensuring mutual benefits and value.
- Monitor and analyze sales performance and customer feedback and provide reports and recommendations to management.
- Participate in Bombardier events and industry trade shows, as required.
- Stay updated on market requirements & trends, competitor activity, and industry best practices.
- Actively maintain sales pipeline and complete required reporting activity within Customer Relationship Management (CRM) tool, and other systems as required.
- Adhere to Bombardier Code of Ethics, Compliance, and general workplace practices.
