About Us:
The Mansfield Coffee Merchant is a quality focused coffee roaster and cafe in Victoria's North East. With an emphasis on new experiences, we have made a name for ourselves as one of Victoria's top producers of unique blends and high-quality food made from local, seasonal produce.
About the Role:
We have an exciting opportunity for an experienced Restaurant | Café Managerto support our busy team in Mansfield, VIC. We are open for breakfast, lunch and dinner and you will be required to work a five-day week.
Based in our flagship café, you will work on a permanent full-time basis and represent our renowned coffee brand which is known beyond Mansfield.
Your duties will include but not be limited to:
- Manage and train up to 20 FOH staff and organise rostering
- Coordinate and manage all service functions in the restaurant, including our night time functions
- Create rapport with customers and manage customer service experience
- Manage costs, sales budgets and set targets for financial performance
- Embrace our established systems and champion the processes
Benefits and Culture:
- Attractive Salary Packaging – Earn up to $90,000 based on experience
- Fantastic Location – Located at the foot of Mt Buller and Lake Eildon, this is an adventurer’s haven
- Well-Established Café – Entering our tenth year, our coffee is now known in North East Victoria and beyond
- Job Security – Rest easy with a permanent, full-time role
- Vibrant Team – Work with a like-minded team who have made the move from Melbourne and have fantastic portfolios
About You:
You are an enthusiastic and personable individual who is looking to support a business with existing systems which have proven success. To be considered for this role you must possess the following:
- 2 years’ experience in a similar role in a busy a la carte restaurant or cafe offering high level table service
- Valid Australian working rights
- Able to influence, manage and achieve buy-in from your team
- Advanced interpersonal, communication, customer service and leadership skills
- A strong work ethic with ability to meet and surpass KPI's
- A passion for specialty coffee and hospitality
- Strong all-round FOH skills (service, waiting, hosting)
How to Apply:
If you’re a vibrant, experienced individual who is passionate about food and coffee, simply ‘Apply for this job’ via SEEK and attach a copy of your cover letter and resume