Retail Reconciliations And Support Advisor | 12 Month Parental Leave Contract

WSAudiology is at an exciting stage of global transformation and growth and this opportunity would see you be part of this journey. We are a global medical device business, pioneering technology to help make a difference in people’s lives who have a hearing loss.We are active in over 125 markets and employ more than 11,000 people worldwide. Our retail business, bloom Hearing Specialists is a key part of our footprint in Australia and New Zealand, with an uncompromising approach to innovation and customer care.Our retail team has gone from strength to strength, and we are looking for a driven Retail Reconciliations and Support Advisor to join our team. The roleIn this newly created role, your remit will include but not be limited to:Reconciliation of customer payments (bank payments, direct debits, HUMM payments, HSP)Management of unallocated funds and apply mismatch payments for ClaimsRefund management and processing, payment reassignment on invoices/claimReviewing and assessing claims to ensure consistency across the networkDaily contact with clinic network and finance team to ensure payments are applied correctlyManagement and requests of remittances to ensure payments can be correctly allocatedGeneral accounts enquiries and SupportThis role can be based remotely or based in Port Melbourne or our Milton Support office.Ideal ProfileWe are looking for an engaging professional with influencing skills and an ability to gain buy-in from a broad range of different stakeholders. You will embrace the WS Audiology values in all aspects of your position and be rewarded by making a profound difference to our customer’s lives:To ensure success you will ideally come from a finance background and strong understanding of related funding systems across Australia and New Zealand. It will be key to have a strong understanding of legislation with regulatory bodies. Your problem solving skills, passion for understanding and focusing on the details along with key character traits of drive, commitment and work ethic will be as important as your career journey. Culture and Benefits Flexible working arrangementsTraining and development opportunities to keep skills up to dateOpportunity to work alongside a global retail teamHigh performance and Supportive work cultureEmployee Value AwardsDiscount on hearing aids for employees, friends, and familyOn-site parking (Port Melbourne Support Office)Annual flu vaccinationsEmployee Referral ProgramPaid Parental LeaveEmployee Assistance Program (EAP)Novated Lease (Australia only)Salary Sacrifice (Australia only) In addition to the above, will be your commitment to being part of the bloom hearing customer journey according to the WSA values of Going Beyond Together, Pioneering for Better Solutions and Passion for Impact.We appreciate you investing your time and efforts applying for this role. We’ll do the same by responding to your application.Sounds wonderful? We can't wait to hear from you.WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self. We appreciate you investing your time and efforts applying for this role. We’ll do the same by responding to your application. WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.