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Form of workAbout Us
Busways is the largest wholly Australian-owned bus operator, providing services across NSW in Western Sydney, North Shore and West, Central Coast and North Coast, and the South Australian Public Transport Authority in Adelaide’s Outer South. Over the past 80 years we have developed a passionate and engaging brand in the transport sector and are one of the most well-known bus passenger transport operators in our operating regions.
With a team of more than 2,600 people, committed to transporting over 26 million passengers each year, we pride ourselves on taking a proactive approach to public transport delivery to ensure the customer’s journey is as seamless as possible.
Join Busways and you’ll become part of an exciting future of public transport, with on-demand services, zero-emission technology, and growing regions you’ll get to experience new and exciting transport innovations that lie ahead.
About the Role
The Return to Work Coordinator is responsible for providing early intervention and injury management support, rehabilitation and Return to Work services within Busways. On a day to day basis you’ll co-ordinate injury management plans for occupationally ill or injured employees; liaising with employees, their supervisors, treating doctor(s) and providers to ensure the safe and timely rehabilitation of our employees.
Working closely within your team, you will play a key role in influencing outcomes and supporting sound business decision making on workers compensation and Return to Work programmes. Your responsibilities will include but are not limited the following:
- Full life cycle workers compensation and injury case management
- Co-ordinate and attend meetings with internal / external stakeholders.
- Monitoring and reporting in relation to all aspects of works compensation and Injury management
- Liaison with external organisations (insurers, service providers, medical professionals, specialists)
- Provide advice and support to Busways management, regarding new and emerging claims and direction on complex matters.
- Assisting the team in any area as required and performing any associated tasks
The core focus and areas of responsibilities of this role will have a strong emphasis on the Return to Work function. However, you will also have the opportunity to Work on and implement health and wellbeing initiatives within Busways.
Required Criteria
- A minimum of 3 years' experience in workers compensation and the coordination of Return to Work (RTW) programmes
- Relevant tertiary qualifications and accreditation with demonstrable knowledge and relevant experience of workers compensation and injury claim management
- Strong attention to detail
- A high level of computer competence, in particular Microsoft Word and Excel
- A demonstrated ability to effectively prioritise your workload and manage multiple priorities with competing deadlines
- A strong work ethic and a results-oriented attitude with a commitment to confidentiality
- Strong verbal communication skills that will allow you to build professional relationships across a diverse workforce
- Must be an Australian Permanent Resident or Citizen
Great work environment
We care about our people and encourage employees to learn and develop, as well as offering great employee benefits including:
- Fitness Passport, a great scheme allowing you and your family to access multiple pools and fitness facilities around Sydney and regional NSW all under one competitive membership fee
- Employee Assistance Program by Benestar, giving you and your family access to an independent organisation that provides a broad range of personal support services
- Office Lunch Club, providing access to discounted meals at work
- Modern office environment, including large communal kitchen and outdoor lunch space, coffee machine, free fruit and periodic company lunches
- Flexible work times around core office hours, and option to Work from home two days a week
Apply now:
If you believe this is the perfect role for you, please apply by submitting a resume and a cover letter that specifically addresses your skills and experience in relation to the role, duties and required skill-set. Individual applications will be processed as soon as they are received so if this position is for you, apply today!
Busways is an Equal Opportunity Employer that is committed to achieving a diverse workforce. We strongly encourage applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTIQ+, people with disabilities, religious beliefs and ethnicity.
