Revenue Manager

• Are you a revenue professional wanting to make your own mark within a national tourism leader that is investing and growing rapidly?
• Based at our stunning beachfront office in Coolangatta, where you can watch the whales pass by from your desk, or feel the sand between your toes during your lunch time walk  
• We know life isn't just about work. That's why this is a hybrid role - to help you find the right balance. 

Our Place:

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible natural destinations that offer more than a change of scenery. 

Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature. 

What you will do:

Reporting to the National Revenue Manager, you will be responsible for administrating the rates and inventory levels for the business. Key responsibilities include:

• Develop and manage the revenue and distribution strategy for portfolio of properties, including rate and inventory management
• Perform competitive benchmark reviews and market trends
• Have a thorough understanding of NRMA Parks and Resorts weekly reporting including historical and trend reports, special events and seasonal demands
• Provide a weekly dynamic forecast of expected results, variances and budget comparisons
• Manage and oversee strategy for 3rd party distribution
• Responsible for assessing, analyzing and pricing group business
• Complete monthly analysis of performance and provide a summary of recommendations to improve long term strategies
• Responsible for best practice standards to include competitor analysis, management of distribution, business mix, length of stay, inventory by channel, pricing control and new pricing concepts
• Managing rates, inventory, promotions, and performance across third party channels
• Prepare outline and support the annual budget process
• Partner and drive initiatives and marketing strategies with internal business partners including Operations Manager, Park Manager and Sales & Marketing teams
• Ability to drive a Revenue Culture in properties and educate teams

What you will bring:

• 2-4 years hands on Revenue Management experience or business analytics experience
• Hotel or Holiday Park environments, across multiple properties desirable, however, not essential.
• Ability to communicate, implement, maintain & measure strategies.
• Strong reporting & analytical skills
• Experience with Revenue Management software (desirable)
• Strong attention to detail
• Third party channels and websites, not essential
• Advanced Microsoft Office (Excel) skills
• Property Management Systems
• Excellent communication skills

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.