rhi is recruiting for an experienced Sales Admin Assistant to join the team of our renowned client based in Melbourne on a contract until October 31st 2024.
The Sales Admin Assistant is responsible for providing administrative support to the sales team. The role involves a variety of tasks, including managing customer applications, preparing reports, and maintaining accurate records.
The ideal candidate will have excellent organisational skills and be able to multitask in a fast-paced environment. They should also have strong communication and interpersonal skills. Customer contact will vary from phone, e mail, live chat, social media & other digital platforms. The role requires you to contribute to overall business objectives & goals. Problem solving & query resolution play an important part in this role in conjunction with the ability to multitask.
About you
- Minimum of 3 years' experience in a corporate customer experience environment
- Demonstrated ability to interpret customer requirements, diagnose issues & identify solutions
- Strong confident writing and communication skills plus practice active listening
- Ability to work & learn collaboratively in a team environment.
- Strong attention to detail, excellent organisation & time management skills
- SAP, JDE, Gen+, Salesforce CRM experience
- Familiarity with chatbots, live chat & social media platforms
- Experience in stakeholder management & influencing outcomes
About rhi
rhi is a professional services provider with global expertise. Tracing our history back to the 19th century, we have spent the last 50 years as a global leader to the energy industry.
We combine efficient systems and processes with a deep understanding of client challenges and market insight. We work with our clients to deliver information and resources that will support every stage of their operations. We deliver value to our employees, our clients and the countries that we work in.
rhi-group.com
Diversity Statement
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
If you believe this opportunity is right for you, please click the 'Apply ' button to submit your application. Please note that only shortlisted candidates will be contacted. At this time, we will only consider applications with valid working rights for the specified country.