AddressAbout the Client
Our client is one of Australia’s most well-known & leading retailers of consumer goods specialising in home appliances, furnishings, & electronics. They are also a major player in the commercial supply of high-quality sanitary-ware and appliance products to the Victorian building & construction industry for the purpose of new home & office fit outs, as well as many major commercial developments. They collaborate with some BIG name brands who are able to offer up a wide range of high-quality products at competitive prices, allowing them the ability & reach to cater to a colossal customer base of prominent building developers and trade personnel alike. They are highly regarded in their field at providing impeccable service with the convenience of a "one-stop shop" solution to efficiently & competently fulfil their customer requirements. With dedicated teams to support the differing needs of their ever-expanding customer base, our client has multiple administration based roles available and are looking for their newest team members to come aboard and enjoy the ride! Outlined below are the positions currrently up for grabs. I encourage you to review the role and their respective responsibilities, and if any pique your interest, I strongly recommend applying.
Highlights
- Permanent, full-time positions. Monday to Friday. 8.30am to 5pm. No weekends!
- Up to 68K + Super (Depending on role and relevant experience)
- Port Melbourne location with FREE onsite parking + spectacular work environment.
- Generoud product discounts + employee benefits + tools of trade + ongoing training & support.
- Career growth opportunities within a nationally recognized business with an iconic reputation and amazing team culture.
- Provide administrative support to Sales Representatives & Account Managers with their day to day duties.
- Coordinate the sales order process from start to finish and everything in between!
- Confirm sales orders with customers/account managers, cross-check delivery details, site contact, products and quantities.
- Check stock availability with warehouse teams, liaise with suppliers for additonal/alternate product requirements.
- Liaise with customers to arrange delivery of goods and provide ETAs.
- Keep track of all open orders by checking on stock levels delivery dates and payment
- Liaise with internal Acccount teams for any credit/accoount enquiries.
- Enter orders into internal databases
- Arrange return/exchange of goods if needed.
- Actively maintain a strong product knowledge of goods being supplied.
- Maintain professional contact with internal and external stakeholders
- Utilise internal databases to compare products and prices in order to provide competitive quotations to commercial clients.
- Update and maintain internal databases regarding supplier products and pricing information.
- Continuously maintain and improve on your product knowledge base to offer alternate options.
- Keep up-to-date with all quotations and follow up if required with builders, site/project managers.
- Liaise with suppliers to secure best pricing opportunities and maximise profitability.
- Collaborate and liaise with Developers, Builders, Design & Architecture Teams.
- Address customer enquiries/requests in a timely manner and direct inquiries to alternative personnel where appropriate.
- Regularly liaise with Account Managers and other internal departments regarding customer accounts and to identify customer needs.
- Manage and communicate all delivery requests for the allocated customer portfolio.
- Manage the compliance of all estimates to standards, regulations and internal practices.
- Entry level role requiring high volume Data Entry of Purchase Orders (PO's)
- Verify, enter, maintain, update and cross-check purchase orders information accurately and efficiently into the internal databases.
- Ensuring that all required purchase order information is captured correctly and cross-checked.
- Coordinate with suppliers, vendors, and internal stakeholders to obtain necessary information or resolve discrepancies related to purchase orders.
- Maintain organised records of all purchase orders entered into the system, including documentation of approvals, changes, and communications related to each order.
- Conduct regular checks of Data Entry work to ensure data integrity, consistency, and compliance with standards.
- Demonstrated background in either Data Entry, sales support & administration roles - whichever is relevant to your interested position above.
- Exposure to commercial environments in the building & construction industry is highly regarded, but not necessary for all roles.
- Experience in appliances and/or sanitary-ware (front-of-wall bathroom) products preferred but not required.
- Exceptional attention to detail and accuracy.
- Strong organizational skills, adept at multitasking under pressure.
- Excellent communication abilities, both verbal and written.
- Effective team player with self-motivation.
- Tech savvy with intermediate proficiency in Outlook and Excel.
- Ability to work independently while contributing to team efforts.
- Outstanding customer service skills with a calm demeanor under pressure.
- Must be an Australian Citizen, Permanent Resident or have full, unrestricted working rights in Australia.
- Your salary expectations are within the $60K to $68K + Super range.
