Sales And Services Manager

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Sales and Services Manager
POSITION NUMBER:
0111
SALARY:
Level 4 PSCSAA $87,712 - $92,057 per annum
About VenuesWest
At VenuesWest our vision is to be Australia’s leading provider of sport and entertainment venues and precincts. We take pride in owning and/or operating 14 of Western Australia’s major sporting and entertainment venues, including not only the world class Optus Stadium and the iconic RAC Arena, but also HBF Park, HBF Stadium, HBF Arena, Bendat Basketball Centre and Gold Netball Centre.
We play an extremely important role in the lives of Western Australians by offering opportunities for those pursuing elite sport, a range of options for individuals or families choosing to live healthy, active lifestyles and a variety of entertainment experiences for everyone.
About the Role
VenuesWest has an exciting opportunity to join the Programs Fitness and Sales team in a newly developed position.
The Sales and Services Manager assists the Manager Programs Fitness and Sales in the development, implementation and management of customer service and sales models, processes and targets. The role leads and provides direction in delivering a diverse range initiatives across the Health and Fitness, Sales and Creche teams to drive membership and program growth, maintain retention and deliver excellence in customer service. The role will liaise with the Manager Programs, Fitness & Sales to ensure Health & Fitness, Sales and Creche business targets and strategic objectives are aligned and striving to be achieved.
This is a full time, permanent opportunity based between HBF Stadium in Mount Claremont and HBF Arena in Joondalup and mobility will be required between these venues.
What We Offer
Working with VenuesWest comes with a number of benefits:

• A free membership to our gym and aquatic centres
• Access to staff fitness classes
• Access to free counselling for employees and their immediate families through our Employment Assistance Provider
• Payment for re-qualification for essential qualifications and certifications
• Access to salary packaging arrangements
• A fantastic social club and culture program with lots of activities
• Optical reimbursements for office-based staff (after 12 months employment)
• Annual flu vaccinations
• 50% discount on kid’s programs
• Corporate health insurance discounts
• A comprehensive learning and development program
• Free on-site parking
• Sponsorship for participation in community, sporting and charity events

About the Person
The successful candidate will have previous experience in the administration and delivery of health and fitness operations including experience in Sales, Gym and Group Fitness functions. The successful candidate will have a passion and focus for delivering health and fitness outcomes to members by providing an engaging positive environment to achieve their goals. The ideal l candidate will also have experience in digital fitness and membership systems and continually support team members to drive team performance to be industry best practice.
For any further job-related information please contact Kyle Beattie on 9441 8314.
For information on VenuesWest and its venues please visit our website
Application Instructions
To apply for this position, you must provide:

• copy of your current resume and
• cover letter detailing your skills and experience which demonstrate how you meet the following essential capability in the context of this position:

• Previous skills, knowledge and experience in the administration and delivery of health and fitness operations, including experience in driving sales performance and delivering on sales targets.
• Evidence of your right to work in Australia – Australian Birth Certificate; Australian Citizenship Certificate; or passport

A full copy of the Job Description is available as a PDF below, which includes a complete list of the capabilities required to fulfil this role.
Please submit your application by clicking on the ‘Apply for Job’ button below. A step by step guide to applying online is available in pdf format below to assist you in this process.
For application assistance please contact People and Culture on (08) 9441 8362.
Employment Screening
To be eligible for employment with VenuesWest you must have the following at the time of commencement:

• Right to Work in Australia for the duration of the employment contract
• National Police Clearance

Please note that the appointee will bear the costs associated with the abovementioned eligibility requirements.
Workplace Diversity
VenuesWest maintains a working environment that is free from discrimination in accordance with Equal Opportunity legislation. We are seeking to increase the diversity of our workforce to better meet the differing needs of our customers and to improve equal opportunity outcomes for our employees. Our goal is to increase the representation of Aboriginal and Torres Strait Islander peoples, people with disability, women in leadership, youth and people from culturally and linguistically diverse backgrounds in our workforce. Sections of the Equal Opportunity Act 1984 for measures to achieve equality may be applied to this process.
Candidates from these backgrounds are strongly encouraged to apply for this vacancy and to identify themselves through the application questions.
This advertisement may be requested in other formats including Word, PDF, and large format by contacting People and Culture on (08) 9441 8362.
Future Appointments
Applicants who are found suitable, but not recommended for the vacancy, may be considered for subsequent vacancies for 12 months in accordance with Part 5 (General Appointment) of the Commissioner’s Instructions No.2: Filling a Public Sector Vacancy.