Job description
Your OpportunityOur Mandurah Member Service Centre is looking for an exceptional Senior Customer Service and Sales Representative - known as Member Solutions Lead - to assist the manager in leading the branch. This is a 12-month fulltime opportunity. In this role you'll be a crucial part of our leadership team, working closely with the Team Manager to ensure the smooth day-to-day operation of the branch. What you need to know:Location: RAC Mandurah Member Service CentreWorking hours: Monday to Friday, 8.45am to 5.15pm Salary: $74,308.00pa + super + performance based bonuses Recruitment process: Shortlisted candidates will be invited via email to complete a virtual assessment involving scenario and system-based questions and activities. Only candidates with a satisfactory score will progress to next stages of the process.Onboarding Training: You'll be set up for success with a fully paid, in-depth structured training program directly delivered to you by our professional Learning and Development Advisors.What you will be doing: Manage member enquiries by engaging with them in…
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